Facilities Services Supervisor

City of Cedar Rapids; Cedar Rapids (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Cedar Rapids is seeking a Facilities Service Supervisor to lead day-to-day custodial operations and building/grounds maintenance for City facilities. This leadership role ensures buildings are clean, safe, and ready to serve employees, residents, and visitors daily.

You will oversee a team, supervise environmental service contracts, and coordinate with internal departments to meet service standards and safety requirements. Strong communication and planning skills are essential.

Qualifications

• Two years of college coursework or an associate's degree preferred.
• 3–5 years in maintenance or custodial services with lead or supervisory responsibilities.
• Equivalent combination of education and experience.
• Excellent written, verbal and interpersonal communication skills.
• Proficiency with Microsoft Office.
• Ability to work collaboratively with a diverse population.

Responsibilities

• Directs custodial operations and building/grounds maintenance for City facilities.
• Delegates tasks, provides clear guidance, and conducts performance evaluations.
• Administers planning, scheduling, and coordination of environmental service contracts.
• Reviews work to ensure safety, quality, and adherence to standards.
• Collaborates with internal departments to respond to maintenance requests.
• Oversees facility access control and security system updates.
• Manages custodial product inventory and distribution with City departments.
• Develops procurement specs for goods and services per City policies.
• Performs related duties to support safe operations and high-quality service.

Skills

Supervisory leadership

Team coordination

Communication skills

Interpersonal skills

Microsoft Office

Education

Associate's degree or 2-year college coursework

Equivalent combination of education and experience

Tools

MS Office

Job description

The City of Cedar Rapids is looking for a Facilities Service Supervisor to lead the day-to-day custodial operations and building and grounds maintenance for City facilities. This is an important leadership role that helps ensure our buildings are clean, safe, well-maintained, and ready to serve employees, residents, and visitors every day.

As the Facilities Service Supervisor, you will oversee a team responsible for the care and maintenance of a wide variety of City buildings and facilities. You'll coordinate custodial services, building maintenance, grounds care, repairs, preventative maintenance, and related facility operations. The position requires someone who can balance day‑to‑day priorities with long‑term planning while providing directions, support, and accountability to the team. If you enjoy leading people, improving processes, and making sure facilities are operating at their best, we encourage you to apply!

About our Organization

At the City, we are committed to employing individuals who reflect our community’s diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.

About our Community

Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city.

Cedar Rapids - Why you should live here!

About this Opportunity

Supervises, coordinates and delegates custodial personnel at various city owned facilities. Manages environmental service contracts. Performs related work as required.

Job Duties and Responsibilities

• Directs and oversees custodial operations and building and grounds maintenance for various City facilities, ensuring all services are delivered safely, efficiently, and in alignment with established quality standards.
• Supervises assigned personnel by delegating tasks, providing clear and consistent guidance, promoting adherence to safety protocols, and conducting comprehensive performance evaluations.
• Administers the planning, scheduling, and coordination of environmental service contracts to ensure vendor performance meets City requirements for service quality, safety, and customer responsiveness.
• Reviews and verifies the completion of work assignments to ensure compliance with operational standards, safety expectations, and departmental directives; adjusts work instructions and timelines as necessary.
• Collaborates with internal departments to assess needs, respond to maintenance service requests, and ensure that facility operations support a high standard of customer service.
• Oversees updates and maintenance of the City’s Lenel identification and door security system to ensure secure, reliable access control across facilities.
• Manages custodial product inventory and coordinates distribution with various City departments to support continuous, efficient operations.
• Develops and prepares procurement specifications for goods and services in accordance with City policies, emphasizing quality, safety, and operational effectiveness.
• Performs additional related duties as assigned to support safe facility operations, effective personnel management, and high-quality service delivery.

Required Education and Experience

• At least two years of relevant college level course work or an Associate’s degree from an accredited college or university and
• Three (3) to five (5) years’ experience in maintenance and or custodial services, including lead or supervisory responsibilities or
• An equivalent combination of education and/or experience
• Excellent written, verbal and interpersonal communication skills
• Proficiency with Microsoft Office
• Ability to work collaboratively with a diverse population

Required Licenses or Certifications

• Valid U.S. Driver’s License
• Ability to pass NCIC background check

Desired Qualifications

• Experience leading, developing, and supervising a diverse custodial, maintenance, and stockroom control team.
• Experience in cleaning product selection, chemical safety compliance, and advanced floor care techniques, including scrubbing, burnishing, and refinishing.
• Experience in grounds maintenance operations, including mowing, trimming, debris removal, vegetation management, and performing seasonal tasks.

Work Schedule

• Monday - Friday 7:30am to 4:30pm