Facilities Rentals & Events Coordinator

City-of-Hillsboro-1; Hillsboro (OR); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Bilingual pay

Wellness reimbursement

TriMet pass

Recreation access

Volunteer time off

Professional development

Job summary

City of Hillsboro seeks a Rentals Coordinator to manage the rental process from application review through permit creation and ongoing customer communication. You will coordinate reservations, monitor balances, schedule walk-throughs, and maintain rental information for all facility spaces.

Ideal candidates bring hospitality experience and strong organizational skills to deliver a smooth rental experience for customers and staff, with a focus on accurate documentation and excellent service.

Qualifications

• Associate’s degree in Business Administration, Hospitality, Recreation Administration, or a closely related field; and two years of experience in facilities rentals/ management or event coordination/management or project management.

Responsibilities

• Respond to rental inquiries and communicate with customers regarding applications, balances, and reservation details.
• Review pending rental applications with the Recreation Center Manager.
• Follow up with customers who have outstanding rental balances.
• Prepare weekly rental clipboards and documentation.
• Create rental permits for approved applications.
• Schedule monthly rental walk-throughs and coordinate with customers regarding facility needs.
• Maintain the master spreadsheet for monthly rentals, ensuring information is accurate and up to date.
• Maintain organized rental records and support consistent rental procedures for all facility spaces, including gymnasium and party package rentals.
• Provide friendly, responsive customer service while helping renters navigate facility policies and procedures.

Skills

Customer service

Organizational skills

Attention to detail

Hospitality

Event coordination

Facilities rentals

Communication

Education

Associate’s degree in Business Administration, Hospitality, Recreation Administration

Job description

City of Hillsboro seeks a Rentals Coordinator to manage the rental process from application review through permit creation and ongoing customer communication. You will coordinate reservations, monitor balances, schedule walk-throughs, and maintain rental information for all facility spaces.

Ideal candidates bring hospitality experience and strong organizational skills to deliver a smooth rental experience for customers and staff, with a focus on accurate documentation and excellent service.