Rental Store Manager: Lead, Grow & Deliver Service

Peterson Cat; Hillsboro (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Peterson Cat seeks a Rental Store Manager in Hillsboro, OR to oversee day-to-day store operations, maximize service delivery, and ensure regulatory and policy compliance. You will manage staff, coordinate with vendors, and drive inventory optimization while maintaining safety standards.

The role requires strong leadership, exceptional organizational skills, and the ability to oversee rental activities, maintenance scheduling, and customer relations at a busy CRS location.

Qualifications

• High School Diploma or GED required; 7+ years in the equipment rental industry or equivalent experience.
• 2+ years of experience directing, coordinating, reviewing, and/or monitoring the work of others.

Responsibilities

• Supervise store personnel and operations to ensure maximum service delivery and customer satisfaction.
• Maintain relationships with local vendors to obtain best value propositions.
• Write rental agreements, verify customer credit and insurance, communicate equipment availability, dispatch drivers, and coordinate transportation.
• Track unfilled rental requests in rental software and record customer activity in CRM.
• Coordinate inventory sharing and transfers across branches to optimize inventory usage.
• Monitor maintenance scheduling and costs for store rental inventory and facility equipment; ensure inspections are up to date.
• Support safety programs, conduct safety meetings, and maintain emergency action plans; ensure staff certifications are current.
• Travel up to 10% to visit customers, develop territory, and attend meetings and trainings.

Education

High School Diploma or GED

7 years rental industry experience

Job description

Peterson Cat seeks a Rental Store Manager in Hillsboro, OR to oversee day-to-day store operations, maximize service delivery, and ensure regulatory and policy compliance. You will manage staff, coordinate with vendors, and drive inventory optimization while maintaining safety standards.

The role requires strong leadership, exceptional organizational skills, and the ability to oversee rental activities, maintenance scheduling, and customer relations at a busy CRS location.