Facilities Programs Lead — Data-Driven Operations

AV; Germantown (MD); On-site; USD 120,000 - 170,000; Full time

Job summary

AV is seeking a Program Manager for Facilities Operations to lead and govern multiple programs across AV locations, including lease administration, fleet operations, workplace utilization, CSR, and SharePoint-based workflows.

You will partner with Facilities leadership, P&C, DBT, Security, Finance, and business units to ensure data-driven decisions, compliance, and alignment with AV culture and sustainability goals. Strong analytics and stakeholder collaboration are essential.

Qualifications

• 8+ years of experience in facilities, corporate real estate, or related program management.
• Experience managing cross-functional programs across multiple locations.
• Proven ability to develop, track, and communicate metrics and KPIs.
• Strong analytical skills with data from multiple systems and tools.

Responsibilities

• Develop, implement, and maintain program frameworks, processes, and standards for core Facilities programs (lease administration, fleet operations, workplace utilization, CSR, workplace reservation systems, SharePoint).
• Create roadmaps, timelines, risks, and communications; align with Facilities and corporate strategy.
• Establish and track KPIs/OKRs; report progress to leadership and stakeholders.
• Build strong relationships with site Facilities teams and key departments to ensure program effectiveness.

Skills

Cross-functional program management

Data analytics

KPIs / OKRs reporting

Stakeholder management

MS 365 proficiency (SharePoint, Excel,

Written and verbal communication

Organizational skills

Travel readiness (domestic & intl)

US citizenship

Education

Bachelor’s degree in Business, Facilities Management, or related field

Tools

Excel

BI / reporting tools

SharePoint

PowerPoint

Teams

Microsoft 365

Job description

AV is seeking a Program Manager for Facilities Operations to lead and govern multiple programs across AV locations, including lease administration, fleet operations, workplace utilization, CSR, and SharePoint-based workflows.

You will partner with Facilities leadership, P&C, DBT, Security, Finance, and business units to ensure data-driven decisions, compliance, and alignment with AV culture and sustainability goals. Strong analytics and stakeholder collaboration are essential.