Facilities Programs Lead — Data-Driven Operations

AV; Albuquerque (NM); On-site; USD 90,000 - 125,000; Full time

Job summary

AV is seeking an experienced Program Manager in Facilities Operations to lead multiple programs including real estate database, lease administration, fleet operations, and workplace systems across AV locations. You will partner with Facilities leadership, P&C, DBT, Security, Finance, and business units to drive data-driven decisions and ensure compliance with corporate sustainability goals.

The role emphasizes building dashboards, KPIs, and reports, maintaining SharePoint content, and owning the

Qualifications

• Bachelor's degree in Business, Facilities Management, or related field.
• 8+ years of facilities, real estate, or program management experience.
• Experience managing cross-functional programs across locations.
• Proven ability to develop, track, and communicate KPIs and dashboards.
• Proficiency with Excel, BI tools, and Microsoft 365 applications.
• Ability to travel domestically and internationally as needed.
• US citizenship required.

Responsibilities

• Develop, implement, and maintain program frameworks for core Facilities programs (lease administration, fleet operations, workplace utilization, CSR, workplace reservation systems, SharePoint).
• Create and manage program roadmaps, timelines, risks, and communication plans; ensure alignment with Facilities and corporate strategy.
• Establish and track KPIs/OKRs for each program, reporting progress to stakeholders.
• Oversee real estate portfolio data management and lease administration processes across AV locations.
• Lead the development of workplace utilization metrics and dashboards from multiple data sources.
• Own the workplace reservation system and governance of related policies and configurations.
• Coordinate CSR reporting initiatives and align with AV's sustainability goals.
• Manage Content on the Facilities SharePoint site and ensure accuracy and accessibility.

Skills

Cross-functional leadership

KPIs & dashboards

Data analytics

Stakeholder management

Communication

Education

Bachelor's degree or equivalent

Tools

Excel

Power BI

SharePoint

PowerPoint

Teams

Job description

AV is seeking an experienced Program Manager in Facilities Operations to lead multiple programs including real estate database, lease administration, fleet operations, and workplace systems across AV locations. You will partner with Facilities leadership, P&C, DBT, Security, Finance, and business units to drive data-driven decisions and ensure compliance with corporate sustainability goals.

The role emphasizes building dashboards, KPIs, and reports, maintaining SharePoint content, and owning the