Facilities Operations Supervisor

Mayo Foundation for Medical Education and Research; Rochester (MN); Hybrid; USD 83,000 - 124,000; Full time

Benefits offered by this job

Medical plan options

Dental coverage

Vision plan

Pre-Tax Savings (HSA/FSAs)

Competitive retirement package

Job summary

Mayo Clinic, a leading health care organization, seeks a Facilities Management supervisor to oversee daily operations, mentor staff, and ensure policy adherence. Responsibilities include planning work, monitoring quality, and managing budgets while maintaining high customer service standards.

The role requires a bachelor’s or equivalent in business with leadership experience, strong communication, and problem-solving skills.

Qualifications

• Bachelor's degree in business related field and 3 years' experience supervising/leading diverse teams OR Associate’s degree in business related field and 5 years’ experience supervising/leading diverse teams OR High School diploma/GED and 7 years’ experience supervising/leading diverse teams.
• Bachelor’s degree in business related field preferred.
• Must demonstrate supervisory skills with strong leadership, team building, and problem-solving skills.
• Must be able to work collaboratively with multiple disciplines.
• Excellent organizational, interpersonal, written, and oral communication skills are required.
• Demonstrates excellent analytical skills, ability to and resolve issues before they become a critical issue.
• Lean management and/or six sigma experience helpful.
• Valid driver's license required.

Responsibilities

• Manages the daily operations of assigned work unit/shop, plans, organizes, supervises, and coordinates the activities of employees within the department of Facilities Management.
• Mentors, identifies and schedules training needs/opportunities, plans work schedules, assigns duties, policy/system adherence, and monitors the quality and timely completion of work.
• Assists employees with problems or with difficult customer service issues; provides budgetary input and oversees purchases and equipment.
• Communicates effectively with customers to coordinate and resolve problems before they become a crisis.
• Ensures compliance with institutional and division policies/procedures; pursues process improvements and staffing alignment with workload.
• Directs and monitors workload to meet patient/customer needs; coaches and develops team members; participates in personnel actions and committees.

Skills

Leadership

Team building

Problem solving

Interpersonal communication

Written and oral communication

Analytical skills

Microsoft Excel

Microsoft Office

Education

Bachelor's degree in business related field

Associate’s degree in business related field

High School diploma/GED

Tools

Lean management

Six Sigma

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Manages the daily operations of assigned work unit/shop, plans, organizes, supervises, and coordinates the activities of employees within the department of Facilities Management (FM). The supervisor is responsible for mentoring, identifying and scheduling training needs/opportunities, planning work schedules, assigning duties, policy/system adherence, and monitoring the quality and timely completion of work. Assists employees with problems or with difficult customer service issues. Provides budgetary input, oversees the purchase of supplies and equipment, initiates service agreements and manages the work unit's budgetary targets. Communicates effectively with customers to coordinate and resolve problems before they become a crisis. Ensures compliance with all institutional and division policies/procedures. Continuously examines work processes and data to improve efficiencies, outcomes, and service. Regulates staffing in accordance with fluctuating workload. Directs and monitors workload to consistently meet patient/customer needs. The supervisor is the primary change agent for staff and is the voice of the customer. Coaches, mentors, and develops team members and self to strengthen skills providing opportunities for professional growth. Provides orientation and training to new and current team members. Participates in various personnel actions including performance appraisals, corrective actions, and timecards. Participate in department committees, sub-committees, or task forces. Maintains compliance and knowledge of standards outlined by regulatory agencies (Joint Commission, OSHA, ERTKA, FDA, ADA, etc.) and job-related skills. Utilize and effectively interact with Division support resources. Continuously seeks to improve management skills and practices.

Qualifications

Bachelor's degree in business related field and 3 years' experience supervising/leading diverse teams OR Associate’s degree in business related field and 5 years’ experience supervising/leading diverse teams OR High School diploma/GED and 7 years’ experience supervising/leading diverse teams. Bachelor’s degree in business related field preferred. Must demonstrate supervisory skills with strong leadership, team building, and problem-solving skills. Must be able to work collaboratively with multiple disciplines. Excellent organizational, interpersonal, written, and oral communication skills are required. Demonstrated ability to influence others. Strong computer skills (Microsoft Office, Excel) in word processing, spreadsheet, and computer data entry skills are necessary. Demonstrates excellent analytical skills, ability to and resolve issues before they become a critical issue. Lean management and/or six sigma experience helpful. Valid driver's license required.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Exemption Status

Exempt

Compensation Detail

$82,908.80 - $124,467.20 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

M-F days

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the EOE is the Law. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.