Assistant Supervisor - Facilities Services

Mayo Clinic; Rochester (MN); On-site; USD 53,000 - 76,000; Full time

Benefits offered by this job

Medical plan options

Dental coverage

Vision plan

HSA/FSAs

Retirement plan

Job summary

Mayo Clinic is seeking an Assistant Supervisor, Facilities Management to provide on-site leadership ensuring a clean, safe, patient-centered environment. You will oversee daily activities, staffing coverage, onboarding, and coaching, while using systems like Nuvolo and Epic for work order management and communication.

The role requires a two-year degree or equivalent experience, strong communication and customer service skills, and a willingness to support different shifts as needed.

Qualifications

• Two-year degree with one year of related experience or high school diploma/GED with two years of related experience required.
• Post secondary education preferred.
• Experience in environmental services, healthcare support services, or a related operational field is required; lead or supervisory experience preferred.

Responsibilities

• Provide on-site operational leadership to ensure a clean, safe, patient-centered environment; direct daily activities and staffing; support onboarding and training.
• Coordinate services with internal customers, vendors, and crossfunctional partners to resolve issues and improve workflows.
• Assist in hiring processes and workforce planning; represent leadership during assigned shifts while supervisors retain final decision-making authority.

Skills

Computer proficiency

Strong communication

Customer service

Education

Two-year degree

High school diploma/GED

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Assistant Supervisor, Facilities Management provides on-site operational leadership to ensure a clean, safe, and patient-centered environment. This role directs daily activities and staffing coverage, supports onboarding and ongoing staff training, and offers informal coaching while escalating performance concerns as needed. The Assistant Supervisor monitors service quality, safety practices, and compliance; uses departmental systems such as Nuvolo and Epic for work order management, documentation, and communication; and identifies operational or workflow issues for improvement. The position serves as a key point of contact for internal customers, vendors, and cross functional partners to resolve issues and coordinate services. Additional responsibilities include assisting in hiring processes, supporting workforce planning needs, and representing leadership during assigned shifts while supervisors retain final decision-making authority.

Qualifications

Two-year degree with one year of related experience or high school diploma/GED with two years of related experience required. Post secondary education preferred. Experience in environmental services, healthcare support services, or a related operational field is required, with prior lead or supervisory experience preferred. Must demonstrate strong communication, interpersonal, organizational, and problem-solving skills, along with the ability to multitask, prioritize, and work independently within defined authority. Proficiency with computers and operating systems is essential, as is the ability to use data to make informed decisions. Demonstrate commitment to customer service, safety, confidentiality, professionalism, and teamwork is expected. Must be flexible and willing to occasionally support different shifts or operational needs as required. Valid driver's license required.

Exemption Status

Nonexempt

Compensation Detail

Compensation range is $25.21 - $36.82 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday through Friday, 8-hour shifts, Variable start time based on schedule pattern alternating between 4pm and 5pm.

Weekend Schedule

Working 1 of 3 weekends on rotation based on schedule pattern. Start time on Saturday and Sunday 4pm. 8-hour shift. Days off Thursday and Friday leading up to weekend worked.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.