Assistant Facility Manager

Jones Lang LaSalle Incorporated; Mountain View (CA); On-site; USD 80,000 - 88,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical

Dental & Vision Care

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated is seeking an Assistant Facilities Manager in Mountain View, CA to manage maintenance operations for a distributed retail portfolio. You will handle work orders, coordinate with technicians and 3rd party providers, and ensure smooth service delivery while maintaining client KPIs.

Responsibilities include planning daily activities, managing third‑party vendors, and ensuring integrity of the CMMS (Corrigo).

Qualifications

• 3-4+ years’ experience with facilities management and CMMS/Work Order applications.
• Superior customer service skills and a strong orientation to provide exceptional JLL customer experience.
• Proficient in MS Office, and possess strong written, verbal and people skills.
• Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports.

Responsibilities

• Plan, schedule, coordinate and assign all maintenance activities for a group or team.
• Communicate KPI and SLA requirements and identify service delivery improvements.
• Oversee daily work order review and follow up for successful service delivery.
• Interface with vendors and facilities staff to ensure coordination with minimal disruption.
• Provide vendor coaching on Corrigo and manage operational risk.

Skills

Facilities management

Customer service

MS Office

Excel

CMMS

Education

Undergraduate degree (preferred)

Tools

Corrigo

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

The Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed retail portfolio. Primary duties will include working with the Facility Management team to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers.

What is your day to day?

Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibility. Communicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third‑party contractors/vendors with respect to work order completion. Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience. Ensure appropriate and prompt follow up with customers, technicians, and vendors. Interface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption. Provide Vendor Coaching on Corrigo. Manage operations to mitigate operational risk. Responsible for overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives.

Desired experience and technical skills

Required

• 3-4+ years’ experience with facilities management and managing CMMS/Work Order applications
• Superior customer service skills and a strong orientation to provide exceptional JLL customer experience
• Proficient in MS Office, and possess strong written, verbal and people skills
• Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports

Preferred

• Ability to multitask and work without direct supervision
• Ability to plan and manage work under time constraints
• Undergraduate degree preferred, or equivalent experience

Visa & work authorization

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Compensation and Location

Estimated compensation for this position: 80,000.00 – 88,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On-site –Mountain View, CA

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical
• Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Privacy and Equity

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate.

California Residents only. If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About JLL

We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com.