Assistant Facility Manager

US AMR-Jones Lang LaSalle Americas, Inc.; Mountain View (CA); On-site; USD 80,000 - 88,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Mountain View, CA is seeking an Assistant Facilities Manager to oversee maintenance management system administration, reporting and facilities support for a distributed retail portfolio. You will create, manage and verify work orders, and coordinate with maintenance technicians and third party providers to ensure service excellence.

The role requires 3–4+ years in facilities management, strong customer service, proficiency with MS Office and Excel, and CMMS experience (Corrigo).

Qualifications

• 3–4+ years’ experience with facilities management and CMMS/Work Order applications.
• Superior customer service skills and a strong orientation to provide exceptional JLL customer experience.
• Proficient in MS Office, and possess strong written, verbal and people skills.
• Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports.

Responsibilities

• Plan, schedule, coordinate and assign maintenance activities for groups/teams.
• Communicate KPI and SLA requirements and manage third-party contractors/vendors.
• Oversee daily work order review and follow up to ensure service delivery and customer experience.
• Ensure prompt follow-up with customers, technicians and vendors.
• Coordinate with vendors and service providers to ensure minimal disruption and provide vendor coaching on Corrigo.
• Manage operations to mitigate operational risk; maintain CMMS integrity.

Skills

Customer service

Communication

MS Office

Excel

Education

Undergraduate degree preferred

Tools

CMMS (Corrigo)

Job description

Assistant Facility Manager

Posted 3 Days Ago Full Time Less than 10 Applies

Mountain View, CA 94043

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves –

The Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed retail portfolio. Primary duties will include working with the Facility Management team to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers.

What is your day to day ?

• Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibility

• Communicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion

• Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience

• Ensure appropriate and prompt follow up with customers, technicians, and vendors

• Interface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption. Provide Vendor Coaching on Corrigo

• Manage operations to mitigate operational risk

• Responsible for overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives

Desired experience and technical skills

Required

• 3-4+ years’ experience with facilities management and managing CMMS/Work Order applications

• Superior customer service skills and a strong orientation to provide exceptional JLL customer experience

• Proficient in MS Office, and possess strong written, verbal and people skills

• Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports

Preferred

• Ability to multitask and work without direct supervision

• Ability to plan and manage work under time constraints

• Undergraduate degree preferred, or equivalent experience

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

80,000.00 – 88,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Mountain View, CA

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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