Facilities Operations & Records Coordinator

KenCrest; Blue Bell (SD); On-site; USD 42,000 - 54,000; Full time

Job summary

KenCrest is seeking a detail-oriented Facilities Support Staff to provide administrative and operational support to the Facilities Management team. This role will maintain facility records, track work orders, support maintenance operations, and ensure accurate documentation in our systems.

The position starts fully in-office at our Plymouth Meeting, PA headquarters, with potential hybrid scheduling after a 90-day training period.

Qualifications

• High school diploma or GED required.
• Minimum of two years of administrative experience; experience in IDD services preferred.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• General knowledge of property maintenance and facility operations.
• Working knowledge of federal and state licensing regulations preferred.
• Experience operating standard office equipment (copiers, phones, scanners).
• Strong verbal and written communication skills; ability to manage multiple priorities and maintain accurate records.
• Ability to respond to emergency calls, document information, and communicate with appropriate personnel.

Responsibilities

• Monitor and follow up on open work orders with Facilities Managers and Maintenance Technicians.
• Update, track, and close completed work orders within the Maintenance Management System.
• Verify completion of maintenance requests with facilities and program staff as needed.
• Maintain accurate property, equipment, warranty, and maintenance records.
• Update facility information, photos, descriptions, and emergency systems data within the Maintenance Management System.
• Analyze existing facilities processes and identify opportunities for operational improvement.
• Present recommendations for process improvements to Facilities Management.
• Organize and maintain property files and facility-related documentation.
• Participate in monthly Facilities Management meetings and support departmental initiatives.
• Provide general administrative and operational support to the Facilities Team and perform other related duties as assigned.

Skills

Organizational skills

Communication skills

Time management

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

KenCrest is seeking a detail-oriented Facilities Support Staff to provide administrative and operational support to the Facilities Management team. This role will maintain facility records, track work orders, support maintenance operations, and ensure accurate documentation in our systems.

The position starts fully in-office at our Plymouth Meeting, PA headquarters, with potential hybrid scheduling after a 90-day training period.