Facilities Support Staff

KenCrest; Plymouth Township (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

KenCrest is seeking a detail-oriented Facilities Support Staff member to provide administrative and operational support to the Facilities Management team. You will maintain facility records, track work orders, and ensure documentation within the Maintenance Management System, contributing to safe and efficient environments for individuals we support.

The role starts fully in-office at our Plymouth Meeting, PA headquarters, with potential for a hybrid schedule after a 90-day training period based

Qualifications

• High school diploma or GED.
• At least 2 years of administrative experience.
• Proficiency with Outlook, Word and Excel.
• Knowledge of property maintenance and facility operations.
• Understanding of federal and state licensing regulations preferred.
• Experience using standard office equipment (copiers, phones, scanners).
• Strong verbal and written communication.
• Ability to manage multiple priorities and maintain records.
• Respond to emergency calls and document information.

Responsibilities

• Monitor and follow up on open work orders with Facilities Managers and Maintenance Technicians.
• Update, track, and close completed work orders within the Maintenance Management System.
• Verify completion of maintenance requests with facilities and program staff as needed.
• Maintain accurate property, equipment, warranty, and maintenance records.
• Update facility information, photos, descriptions, and emergency systems data within the Maintenance Management System.
• Analyze existing facilities processes and identify opportunities for operational improvement.
• Present recommendations for process improvements to Facilities Management.
• Organize and maintain property files and facility-related documentation.
• Participate in monthly Facilities Management meetings and support departmental initiatives.
• Provide general administrative and operational support to the Facilities Team and perform other related duties as assigned.

Skills

Organizational skills

Communication skills

Multitasking

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Facilities Support Staff# KenCrest## Facilities Support StaffApply: MAIN HEADQUARTERS - BLUE BELL: Full time: Posted Yesterday: JR102399Join KenCrest and help support the operations that make our mission possible!KenCrest is seeking a detail-oriented and organized **Facilities Support Staff** professional to provide administrative and operational support to our Facilities Management team. This role is responsible for maintaining facility records, tracking work orders, supporting maintenance operations, and ensuring accurate documentation within our maintenance management systems. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a commitment to maintaining safe and efficient environments for the individuals we support. *This position will begin as a fully in-office role at our Plymouth Meeting, PA headquarters. Following the successful completion of the 90-day training period, employees may have the opportunity to transition to a hybrid work schedule based on performance, departmental needs, and supervisor approval.***Some Essential Functions of the role:*** Monitor and follow up on open work orders with Facilities Managers and Maintenance Technicians.* Update, track, and close completed work orders within the Maintenance Management System.* Verify completion of maintenance requests with facilities and program staff as needed.* Maintain accurate property, equipment, warranty, and maintenance records.* Update facility information, photos, descriptions, and emergency systems data within the Maintenance Management System.* Analyze existing facilities processes and identify opportunities for operational improvement.* Present recommendations for process improvements to Facilities Management.* Organize and maintain property files and facility-related documentation.* Participate in monthly Facilities Management meetings and support departmental initiatives.* Provide general administrative and operational support to the Facilities Team and perform other related duties as assigned. **Minimum Qualifications:*** High school diploma or GED required.* Minimum of two (2) years of administrative experience; experience in IDD services preferred.* Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.* General knowledge of property maintenance and facility operations.* Working knowledge of federal and state licensing regulations preferred.* Experience operating standard office equipment, including copiers, phones, and scanners.* Strong verbal and written communication skills.* Ability to effectively manage multiple priorities and maintain accurate records.* Ability to respond to emergency calls, document information, and communicate with appropriate personnel.