Facilities Operations & Membership Sales Coordinator II

fgcu; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

FGCU seeks a Coordinator II, Facility Operations and Membership Sales, to coordinate day-to-day facility operations, rentals, maintenance, and multiple center memberships. You will lead student staff, oversee membership sales, and drive data-driven program improvements.

The role requires managing budgets, coordinating preventive maintenance, and ensuring safety and readiness across URWC and Aquatics Center facilities. Early mornings, evenings, and weekends may be required.

Qualifications

• Requires either six years of directly related full-time experience or a Bachelor's degree in Hospitality Management, Recreation, Sports Administration or closely related field plus two years of full-time related experience.
• Current CPR, First Aid, and AED certifications or ability to obtain within three months of employment.
• Experience operating a personal computer and proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Experience scheduling and supervising the work of student employees.
• Valid driver's license.
• Requires early morning, evening, and weekend hours depending on needs and activities.

Responsibilities

• Coordinates day-to-day facility operations to support safe, efficient, and customer-focused services.
• Develops, plans and implements trainings, programs, meetings, and activities within area of responsibility.
• Hires, supervises, trains, and evaluates student staff supporting facility operations and membership services.
• Oversees all membership sales, customer support, promotions and billing for URWC and Aquatics Center memberships.
• Collects and analyzes data to assess and evaluate programs and initiatives.
• Assists with budget monitoring and planning of Facility Operations budgets.
• Conducts regular safety and readiness inspections and coordinates preventive maintenance.
• Assists with risk management procedures and policy development.
• Supports planning of university and community reservations in assigned facilities.
• Assists with purchasing and maintenance of equipment and supplies.

Skills

Interpersonal skills

Team collaboration

Organizational skills

Customer service

Time management

Education

Bachelor's degree in Hospitality Management or Recreation or Sports Administration

Master's degree in Recreation Management or Sports Administration

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Innosoft Fusion

CSI

Job description

FGCU seeks a Coordinator II, Facility Operations and Membership Sales, to coordinate day-to-day facility operations, rentals, maintenance, and multiple center memberships. You will lead student staff, oversee membership sales, and drive data-driven program improvements.

The role requires managing budgets, coordinating preventive maintenance, and ensuring safety and readiness across URWC and Aquatics Center facilities. Early mornings, evenings, and weekends may be required.