Facilities Operations & Maintenance Lead

City of Westfield; Westfield (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Westfield seeks a Facilities Maintenance Coordinator to work with the Director of Facilities, overseeing grounds, buildings and equipment to ensure safety and compliance.

This role requires coordinating maintenance activities, managing work orders, scheduling inspections, coordinating with contractors, and supervising custodial staff to keep City facilities clean, safe, and functional.

Qualifications

• Knowledge of hazards and safety precautions common to maintenance and repair activities.
• Knowledge of practices, methods, materials, tools and equipment used in facilities maintenance.
• Experience in code compliance and environmental compliance.
• Ability to work effectively with outside contractors. Strong interpersonal skills. Strong computer skills, familiarity with facility maintenance software preferred.
• Proficient in the operation of tools and equipment usual to the trade.
• Proficient in the use of personal computers and office software
• Ability to communicate effectively both orally and in writing; strong communication skills in relaying important information and ability to work appropriately with other employees, department heads and City officials. Ability to maintain confidential information.
• Ability to understand and follow directions and take the initiative in completing assignments. Ability to complete work under pressure while maintaining a high degree of accuracy in accordance with work deadlines.
• Ability to follow departmental rules, regulations, policies and practices in all aspects of job.
• The work consists of the practical application of a variety of concepts, practices and specialized techniques relating to a professional or technical field. Assignments typically involve evaluation and interpretation of factors, conditions or unusual circumstances; inspecting, testing or evaluating compliance with established standards or criteria; gathering, analyzing and evaluating facts.
• Ability to establish and maintain effective working relationships and work cooperatively with coworkers, City officials, other City employees and the public. Ability to communicate effectively with the public in a courteous and professional manner.

Responsibilities

• Serves as the primary backup to the facilities director, overseeing daily operations in their absence.
• Assists with the care and maintenance of all equipment relating to municipal property, tools, lawnmowers, etc.; as well as the care and maintenance of all operating systems (i.e. plumbing, wiring, heating, and cooling) related to municipal buildings and grounds.
• Aids in the maintenance and inspection of building heating and cooling systems, air handling, lighting, plumbing and other building systems as well as generators, smoke alarms and other building maintenance technology and equipment through contract service providers to determine the most cost-effective means of maintenance, repair or replacement.
• As directed, schedules annual inspections of City buildings, grounds and equipment with appropriate vendors or agencies.
• Supports custodial staff schedules, assignments and priorities to ensure all assigned buildings meet cleanliness and safety standards.
• Helps manage work orders, track progress, and ensure timely completion of repairs or projects.
• Assists with inventory and storage of equipment and materials and related record-keeping, including, but not limited to, preparing/entering requisitions and purchase orders, processing department invoices, and performing accounts payable duties.
• As needed, opens and/or closes and secures City Hall making sure all security systems are activated and checks emergency lighting equipment.
• Responds to emergency calls and takes corrective actions as needed.
• May be assigned any other duties as related to assist department function.

Skills

Safety knowledge

Maintenance skills

Code compliance

Contractor coordination

Computer skills

Communication skills

Working under pressure

Policy adherence

Teamwork

Education

Associates degree in facilities maintenance

Tools

Facility maintenance software

Job description

The City of Westfield seeks a Facilities Maintenance Coordinator to work with the Director of Facilities, overseeing grounds, buildings and equipment to ensure safety and compliance.

This role requires coordinating maintenance activities, managing work orders, scheduling inspections, coordinating with contractors, and supervising custodial staff to keep City facilities clean, safe, and functional.