Facilities Operations Lead — Projects & Process Improvements

Beam-Living-; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid parental leave

Educational assistance

Mental health resources

Job summary

Beam Living seeks an Assistant Manager, Facilities Maintenance in New York, NY to lead a trades team, supervise daily field operations, and oversee repairs and preventative maintenance across our residential portfolio.

The role requires 3-5+ years of facilities/project management experience, strong communication, and the ability to drive efficiencies in a fast-paced environment. On-site work in NYC with cross-functional collaboration and vendor coordination.

Qualifications

• 3-5+ years of Facilities and/or Project Management experience.
• Experience with maintenance related repairs in residential apartments.
• Ability to think outside the box to find process efficiencies.
• Good computer skills necessary to manage work order creation and reporting.
• Able to multi-task under high pressure in a fast-paced environment.
• Adaptability and able to assist during urgent/emergency situations.
• Good verbal and written communication skills.
• Good time management and organizational skills.
• Willingness to work various shifts as needed.

Responsibilities

• Supervise daily field operations across maintenance trades, ensuring work is completed safely, efficiently, and to quality standards.
• Plan, schedule, and oversee repairs, preventive maintenance, and small projects from start to finish.
• Identify and implement process improvements to increase repair efficiency and reduce downtime.
• Coordinate vendors and contractors, including scheduling, scope review, and performance oversight.
• Communicate with residents, vendors, and internal teams to provide updates and resolve issues.
• Lead, coach, and support maintenance team members to drive accountability and results.

Skills

Facilities management

Project management

Work orders

Communication

Problem solving

Tools

Work order software

Job description

"Everyday I wake up excited to come to work, because I get to create amazing things with even more amazing people, it's that simple.
Beam living is where careers take off."

Location: New York, NY

Job Id:1589

# of Openings:1

Job Title: Assistant Manager, Facilities Maintenance

Location: New York, New York

StuyTown Property Services is responsible for taking care of the almost 28,000 residents that live in our community on the East River between 14 th St. and 23 rd St.

We are focused on being a great place to work, live & grow. We are part of a very competitive NYC residential real estate market and need a very talented team to deliver on our promises to residents and to communicate to the world why they should live here.

We are looking for someone to become a member of our Facilities Maintenance team who is able to help lead the Trades team with field supervision, project scheduling and management, drive process efficiencies, internal/external communication, and willingness to take on additional tasks as needed.

Only read further if you are:

• Kind
• Thoughtful
• Committed to leaving people and places better than you found them
• Someone who cares about building a great place for people to work, live, & grow.

You should be:

• A passionate leader who believes that helping others win is a noble cause and that empathetic leadership is the only course of action.
• A creator who enjoys the challenge of solving complex problems.
• An executor who is passionately committed to excellence and will relentlessly pursue the team’s goals.
• A creative who believes that if we do something we should do it better than anyone.
• Flexible. Things change.

What you will do:

• Supervise daily field operations across maintenance trades, ensuring work is completed safely, efficiently, and to quality standards
• Plan, schedule, and oversee repairs, preventive maintenance, and small projects from start to finish
• Identify and implement process improvements to increase repair efficiency and reduce downtime
• Coordinate vendors and contractors, including scheduling, scope review, and performance oversight
• Communicate with residents, vendors, and internal teams to provide updates and resolve issues
• Lead, coach, and support maintenance team members to drive accountability and results

What you should have:

• 3-5+ years of Facilities and/or Project Management experience
• Experience with maintenance related repairs in residential apartments
• Ability to think outside the box to find process efficiencies
• Good computer skills necessary to manage work order creation and reporting
• Able to multi-task under high pressure in a fast-paced environment
• Adaptability and able to assist during urgent/emergency situations
• Good verbal and written communication skills
• Good time management and organizational skills
• Willingness to work various shifts as needed

What we offer:

We know that if we take care of our team, everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.

Exact compensation may vary based on skills, experience & location.

A full slate of benefits that includes things like paid parental leave, educational assistance, and mental health resources.

Treating people with kindness and respect will always be at the core of what we do. If you care about what you do and how it impacts others, then maybe you should be part of our team.

StuyTown Property Services/Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why Beam Celebrates how diversity contributes to a welcoming inclusive environment where everyone belongs.

To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.