Facilities Operations Lead — Member Experience & Safety

Life Time Inc.; Tempe (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Life Time Inc. in Tempe, AZ is seeking a Facility Operations Assistant Manager to support the Facility Operations Manager in delivering clean, safe, and welcoming clubs.

You will help manage daily operations, train staff, and provide managerial support in the Manager's absence. The role requires CPR/AED within 30 days, a background in customer service, and certifications for aquatic facilities (AFO) and pool operation (CPO) with flexibility to work a varied schedule.

Qualifications

• High School Diploma or GED is required.
• CPR/AED certification must be obtained within 30 days of hire.
• 1 year of customer service experience required.
• Aquatic Facilities Operator Certification (AFO) is required.
• Certified Pool Operator license (CPO) must be obtained within 3 months of hire.

Responsibilities

• Assist staff in maintaining locker rooms, fitness floors, common areas, and amenities.
• Respond to member feedback promptly with follow-up communication and solutions.
• Assist the manager with monthly and annual budget recommendations.
• Provide training to team members through ongoing coaching and feedback.
• Serve on the club Safety Committee to ensure OSHA compliance.
• Assist with recruiting and interviewing for the Operations department.
• Attend weekly department head, Operations, and all-club meetings.
• Build positive relationships with members and gather feedback.
• Coordinate and create Operations staff schedules.

Skills

Customer service

Team training

Budgeting

Scheduling

Education

High School Diploma or GED

Aquatic Facilities Operator Certification (AFO)

Certified Pool Operator license (CPO)

Job description

Life Time Inc. in Tempe, AZ is seeking a Facility Operations Assistant Manager to support the Facility Operations Manager in delivering clean, safe, and welcoming clubs.

You will help manage daily operations, train staff, and provide managerial support in the Manager's absence. The role requires CPR/AED within 30 days, a background in customer service, and certifications for aquatic facilities (AFO) and pool operation (CPO) with flexibility to work a varied schedule.