Facilities Operations Lead

Ameristar Casino Hotel Vicksburg; Vicksburg (MS); On-site; USD 50,000 - 61,000; Full time

Job summary

Ameristar Casino Hotel Vicksburg is seeking an Engineering Supervisor to help manage daily operations of the Engineering department and guide staff in delivering safe, reliable facilities.

You will coordinate with the Director and Facilities Manager, monitor budgets, ensure regulatory compliance, and maintain guest service standards across the property. The role requires flexibility for shifts and a focus on safety and quality.

Qualifications

• Associate’s Degree… 3–5 years of experience or equivalent combination of education and experience.
• Proficient Microsoft Office skills including Word, PowerPoint, Excel and Outlook.
• Excellent organizational and communication skills.
• Ability to effectively present information and respond to questions from groups of managers, clients, guests, and the public.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

Responsibilities

• Assists in the supervision of staff and the overall daily management of the Engineering department.
• Supports and administers operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager regarding any concerns, with attention to deadlines while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
• Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to management.
• Assist in coaching, monitoring, and developing team members for improved performance.
• Knowledgeable of state and local codes as it applies to his or her trade skill.
• Have overall knowledge of general maintenance procedures.
• Adhere to and assist in developing departmental procedures and policies, while maintaining guest service standards.
• Possess the necessary knowledge and expertise in completing assigned duties and use of accepted procedures and safety practices.
• Provide daily updates to the Director of Facilities and Facilities Manager regarding the status/progress of all ongoing work activities, i.e., special projects, construction, remodeling, equipment breakdowns, and all other engineering operations relating to the entire property.
• Provide updates to the Director of Facilities and Facilities Manager of all work to be done or being done by outside contractors.
• Determines quality of standards of work performed by Engineering Personnel and ensures all work performed is up to standard.
• Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs. Ensures guest service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department guest service goals.
• Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management/GM.
• Maintains strict confidentiality in all departmental and company matters.
• All other duties as assigned.

Skills

Communication skills

Organizational skills

Presentation skills

Team collaboration

Guest service orientation

Education

Associate degree (A.A.) in related field

Tools

Microsoft Office

Job description

Ameristar Casino Hotel Vicksburg is seeking an Engineering Supervisor to help manage daily operations of the Engineering department and guide staff in delivering safe, reliable facilities.

You will coordinate with the Director and Facilities Manager, monitor budgets, ensure regulatory compliance, and maintain guest service standards across the property. The role requires flexibility for shifts and a focus on safety and quality.