Facilities Operations Lead

Persona Signs, LLC; New Jersey; On-site; USD 65,000 - 85,000; Full time

Job summary

Persona Signs, LLC is seeking a Service Lead to oversee the management of work orders across New Jersey. This role involves coordinating with vendors and clients to ensure timely completion of tasks while maintaining service quality and cost-effectiveness.

The ideal candidate will have 2–5 years of experience in facilities maintenance, demonstrating strong organizational skills and the ability to manage multiple projects simultaneously. Strong communication and negotiation skills are essential for the position.

Qualifications

• 2–5+ years of experience in facilities maintenance or service coordination is required.
• Experience managing work orders across multiple trades is preferred.
• Strong knowledge in vendor management and project coordination is highly favorable.

Responsibilities

• Manage the entire lifecycle of work orders from intake to completion.
• Coordinate with vendors to ensure timely execution of services.
• Maintain professional communication with clients and provide updates.

Skills

Organizational skills

Time management

Communication skills

Negotiation abilities

Problem-solving mindset

Education

2–5 years of experience in facilities maintenance or service coordination

Tools

Facilities management systems (CMMS)

Ticketing platforms

Job description

Persona Signs, LLC is seeking a Service Lead to oversee the management of work orders across New Jersey. This role involves coordinating with vendors and clients to ensure timely completion of tasks while maintaining service quality and cost-effectiveness.

The ideal candidate will have 2–5 years of experience in facilities maintenance, demonstrating strong organizational skills and the ability to manage multiple projects simultaneously. Strong communication and negotiation skills are essential for the position.