Facilities Operations Coordinator

Actalent; United States; Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Life Insurance

Disability insurance

HSA

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

Actalent in Farmers Branch, TX is seeking a Facilities Administrator to support the facilities management team in a fast-paced, high-volume environment. This temporary contract role focuses on coordinating work orders, vendor management, and ensuring contract compliance, SLAs, and accurate invoicing.

The position offers hybrid work with in-office Mon-Thu and remote Fri, with opportunities for long-term growth.

Qualifications

• Customer service experience in a high-volume environment.
• Typing speed of 35+ WPM.
• Proficient in MS Office and data entry.
• Strong written and verbal communication skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Highly organized with attention to detail.
• Able to work independently with minimal supervision.
• Experience in facilities/support roles is a plus.

Responsibilities

• Assist facilities management by addressing client inquiries and concerns.
• Coordinate with contractors and internal teams to resolve issues.
• Follow up with contractors to close out work orders.
• Use reports to identify at-risk work orders and SLA performance.
• Escalate issues beyond SLAs to the manager.
• Ensure timely submission of invoices and documentation.
• Audit contractor invoices against approvals and terms.
• Monitor contractor performance for responsiveness and quality.
• Document facilities activities using work order systems.
• Perform data entry for work orders, invoices, and docs.
• Handle high-volume calls and dispatch requests with care.
• Support order processing for HVAC, electrical, and plumbing needs.
• Prioritize tasks and manage deadlines in a fast-paced environment.
• Collaborate to improve processes and vendor performance.
• Demonstrate dependable follow-through on assigned tasks.

Skills

Customer service

Typing 35+ WPM

Strong communication

Organizational skills

Detail oriented

Independent work

Microsoft Office

Call center experience

Data entry

Education

High School Diploma or GED

Some college coursework or a degree

Tools

Work order management systems

Microsoft Office suite

Job description

Actalent in Farmers Branch, TX is seeking a Facilities Administrator to support the facilities management team in a fast-paced, high-volume environment. This temporary contract role focuses on coordinating work orders, vendor management, and ensuring contract compliance, SLAs, and accurate invoicing.

The position offers hybrid work with in-office Mon-Thu and remote Fri, with opportunities for long-term growth.