Facilities & Office Operations Leader

New York State Department of Financial Services; New York (NY); On-site; USD 94,000 - 118,000; Full time

Job summary

The New York State Department of Financial Services seeks an Office Services and Facilities Manager to plan, direct, and oversee administrative and operational support services for the agency. The role supervises staff, manages daily operations, and ensures efficient delivery of office services, facilities management, and related support functions.

Responsibilities include directing procurement, space planning, vendor contracts, inventory control, and budget oversight, while collaborating with

Qualifications

• Eight years of experience in at least two of the following office services: property or space management, warehouse and inventory operations, purchasing, mail room operations, or printing, with supervisory responsibility.
• Experience supervising administrative, facilities, or operational support staff.
• Experience managing vendor contracts and facility-related services.
• Strong customer service, communication, and organizational skills.
• Experience working with executive leadership and diverse stakeholders.

Responsibilities

• Supervises staff responsible for office services, facilities, mail operations, print services, and related support functions.
• Develops, implements, and monitors procedures to improve efficiency and customer service.
• Coordinates facility maintenance, moves, and space planning activities.
• Manages contracts and vendor relationships to ensure services meet agency requirements.
• Oversees inventory, equipment, supplies, and employee management programs.
• Monitors budgets, expenditures, and procurement activities for operational programs.
• Prepares reports and recommendations for executive management.
• Collaborates with internal program areas, external vendors, building management, and other stakeholders.
• Ensures compliance with applicable policies and regulatory requirements.
• Occasional travel (15%).
• Other duties as assigned.

Skills

Staff supervision

Customer service

Communication

Organizational skills

Vendor management

Facilities management

Education

Associate degree

Bachelor’s degree

Master’s degree

J.D.

Ph.D.

Job description

The New York State Department of Financial Services seeks an Office Services and Facilities Manager to plan, direct, and oversee administrative and operational support services for the agency. The role supervises staff, manages daily operations, and ensures efficient delivery of office services, facilities management, and related support functions.

Responsibilities include directing procurement, space planning, vendor contracts, inventory control, and budget oversight, while collaborating with