Facilities & Office Operations Associate (Morning Shift)

Popli Design Group; City of Rochester (NY); On-site; USD 28,000 - 36,000; Part time

Job summary

Popli Design Group (PDG) is seeking an Operations & Facilities Assistant to support firm-wide operations in our Rochester, NY office. The role covers daily maintenance of common areas, printers, deliveries, and coordinating meals and light cleaning, with emphasis on reliability and organization. The position requires strong customer service, multitasking ability, and proficiency in Microsoft Word and Excel, plus a valid driver's license.

Monday–Friday with a 7:30 a.m. start time and a 1:00 p.m.

Qualifications

• Experience in a professional office environment with a strong customer service orientation.
• Ability to balance a wide range of requests and shifting priorities.
• Strong organizational skills and the ability to manage and prioritize multiple tasks.
• Ability to work effectively with individuals at all levels of the organization.
• Strong interpersonal, communication, and customer service skills.

Responsibilities

• Support the firm’s technical staff by helping address operational needs and reducing time spent on non-billable tasks.
• Maintain the Rochester office’s common areas, including kitchen supplies, cleaning items, and overall organization.
• Maintain office printers and copiers, including stocking paper and toner, and scheduling and tracking outside service as needed.
• Receive and distribute incoming deliveries and ensure final handoff or proper stocking of delivered items.
• Coordinate pickup, setup, and cleanup for office breakfasts and lunches.
• Transport company vehicles for cleaning and maintenance, perform light interior cleaning as needed, report issues to the Administrative Assistant, and help coordinate routine maintenance schedules.
• Conduct regular office walk-throughs, identify cleaning or maintenance issues, and coordinate with the Administrative Assistant, cleaning vendor, and landlord to resolve them.
• Provide operational and administrative support to senior firm leadership as needed.
• Assist with the movement and organization of files, supplies, equipment, and office materials as needed.

Skills

Office environment

Customer service

Organizational skills

Prioritization

Interpersonal skills

Microsoft Word

Microsoft Excel

Driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Popli Design Group (PDG) is seeking an Operations & Facilities Assistant to support firm-wide operations in our Rochester, NY office. The role covers daily maintenance of common areas, printers, deliveries, and coordinating meals and light cleaning, with emphasis on reliability and organization. The position requires strong customer service, multitasking ability, and proficiency in Microsoft Word and Excel, plus a valid driver's license.

Monday–Friday with a 7:30 a.m. start time and a 1:00 p.m.