Facilities Manager, Hospitality Ops & Projects (Boston/Detroit)

Ci Siamo; New York (NY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive pay & bonus

Health, dental, and vision insurance

Generous PTO and parental leave

401(k) matching

Job summary

Union Square Hospitality Group (USHG) is seeking a Facilities Manager to drive best practices for safe, well‑maintained restaurants across the USHG portfolio. You will lead on-site upkeep, manage capital improvements, and coordinate with vendor partners to ensure timely, high‑quality work.

Based in Boston, you will travel to Detroit quarterly. Travel expenses, hotel and dining stipends are covered. The role is 80% coordination with operations and vendors and 20% hands‑on maintenance.

Qualifications

• 2–3 years of Facilities Management experience or equivalent construction project management/trade experience.
• Previous experience in trades such as plumbing, carpentry, electrical or handywork is strongly preferred.
• Ability to lift 50 lb and work in tight places.
• Ability to perform light maintenance repairs.
• Computer knowledge / Microsoft Office.
• Diplomatic communication skills with a high level of integrity.
• Prior management experience is a plus. Must excel at all points of management: Planning, Organizing, Directing, and Controlling.

Responsibilities

• Consistently support a culture of Enlightened Hospitality.
• Responsible for supporting on-site operations teams with facilities upkeep and improvements to maintain safe and efficient restaurants.
• Perform maintenance tasks such as painting, patching, small plumbing and HVAC repairs, carpentry repairs.
• Review locations proactively to identify current and future maintenance needs before they become emergencies.
• Manage capital improvement projects through understanding operational needs, soliciting multiple vendor quotes, selecting qualified bidders and overseeing execution of work.
• Ensure facilities are in code and regulatory compliance with local agencies.
• Monitor vendor and contractor performance at each USHG location ensuring prompt service intervals, quality of work, and timely invoice processing.
• Communicate with operations staff for in-house maintenance issues and communicate with contracted service and repair companies for repairs.
• Perform maintenance tasks as needed throughout the businesses.
• Maintain positive working relationships with all operational staff and their leadership structure at each USHG restaurant.
• Provide on-site support for internal operators or external vendors as needed. This may include off-hours or weekend visits and communications for emergency situations.

Skills

Facilities management

Vendor management

Diplomatic communication

Leadership & planning

Microsoft Office

Tools

Microsoft Office

Job description

Union Square Hospitality Group (USHG) is seeking a Facilities Manager to drive best practices for safe, well‑maintained restaurants across the USHG portfolio. You will lead on-site upkeep, manage capital improvements, and coordinate with vendor partners to ensure timely, high‑quality work.

Based in Boston, you will travel to Detroit quarterly. Travel expenses, hotel and dining stipends are covered. The role is 80% coordination with operations and vendors and 20% hands‑on maintenance.