Facilities Manager - Commercial Maintenance & Repair

Goodwill Industries of Middle Georgia and the CSRA; Macon (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Goodwill Industries of Middle Georgia and the CSRA is seeking a Facilities Manager for its Commercial Maintenance & Repair operations. The role involves overseeing maintenance across various properties such as retail, educational facilities, and hospitality venues. Responsibilities include supervising maintenance staff, conducting inspections, managing budgets, and ensuring compliance with safety standards. Candidates should have at least three years of relevant experience and strong leadership skills. This is an excellent opportunity to contribute to a mission-driven organization that values growth and community impact.

Qualifications

• Minimum of three years experience in facilities management or related field.
• Excellent communication skills with clients and teams.
• Experience managing or supervising others.

Responsibilities

• Supervise Facilities Maintenance team and external contractors.
• Conduct regular property inspections and preventative maintenance.
• Manage operational budgets and cost-saving measures.

Skills

Preventative maintenance

Leadership

Vendor management

Communication

Building systems knowledge

Education

Vocational or trade school certification

HVAC certification

Job description

The Facilities Manager – Commercial Maintenance & Repair is a hands‑on leader responsible for maintaining and improving a diverse portfolio of commercial properties across retail, education, hospitality, and office environments. This role combines technical expertise, team leadership, and client‑facing service delivery.

As part of our newly launched Good Buildings Facilities Management initiative, you will help build and shape a growing facilities services operation, supporting both internal properties and future external clients. This is a unique opportunity to step into a growing facilities team within a mission‑driven organization.

In this hands‑on role, the Facilities Manager oversees and performs a wide range of general maintenance, repair, and operational tasks to ensure all properties remain safe, functional, and well‑maintained. This role includes management of both Goodwill of Middle Georgia properties and future external contracted buildings through our Good Buildings Facilities Management start‑up, working closely with the Director of Facilities Management to deliver high quality services.

Responsibilities

• Direct supervision of Facilities Maintenance Foreman, one or more Facilities Maintenance Technicians, and both Good Buildings personnel and external contractors/vendors.
• Serve as the primary client‑facing liaison for Good Buildings’ external customers.
• Conduct regular inspections and preventative maintenance across a portfolio of properties, including plumbing, electrical systems, roofing, and general building structure.
• Implement timely repair solutions—such as basic carpentry, plumbing, painting, and electrical—while ensuring compliance with safety and operational standards.
• Manage facilities across Middle Georgia, including:
  • Goodwill retail stores and donation sites
  • Helms College educational facilities
  • Restaurants and conference centers under Edgar’s Hospitality Group
  • Job Connection – Career Centers
  • Administrative offices
• Future growth may include additional external client sites via Good Buildings.
• Monitor operational budgets and proactively identify cost‑saving measures.
• Identify, evaluate, and coordinate external contractors for major projects and repairs.
• Maintain supply and equipment inventories; collaborate with the Director of Facilities on ordering and procurement.
• Ensure all properties adhere to relevant health, safety, and regulatory standards.
• Report hazards immediately and participate in ongoing safety training initiatives.
• Act as primary responder for emergency maintenance issues and urgent repairs.
• Maintain comprehensive records of maintenance activities, inspections, and repairs using work order or maintenance management systems.
• Work closely with on‑site staff, external contractors, and leadership on improvement projects and daily operations.
• Attend community and Goodwill meetings as requested or assigned.
• Uphold strong client relations for external Good Buildings contracts.
• Perform additional duties as assigned to support organizational goals.

Education and Experience

• Vocational or trade school certification preferred. HVAC certification preferred.
• Minimum of three (3) years experience in construction, property management, facilities management, or related field.
• Strong leadership and vendor‑management capabilities.
• Highly skilled in preventative maintenance, building systems, and safety compliance.
• Excellent communication skills, both client and team‑facing.
• Minimum of one (1) year experience managing or supervising others.
• Must be physically fit and able to climb ladders, scaffolds and platforms; required to work on different types of equipment levels and able to lift 75 pounds of weight. Position requires frequent bending, stooping, crouching, kneeling, pushing, and pulling. Occasionally required to perform duties outdoors during inclement weather.
• Valid driver’s license and a clean motor vehicle report (MVR).

The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this job. It is not an all‑inclusive list of duties and working conditions, etc., associated with this job. Deviation from regular duties may be necessary to accomplish a particular task or work project in other areas. Goodwill Industries of Middle Georgia, Inc. reserves the right to waive position requirements at the discretion of the organization.