Facilities Maintenance Coordinator

Goodwill of North Georgia; Tennessee; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee discount 25%

Health, dental and vision insurance

Uniforms provided

Free job skills training

Job summary

Goodwill of North Georgia is seeking a proactive supervisor to lead facility services quality assurance and safety training. You will coordinate with multiple managers and vendors, conduct site inspections, and ensure compliance with OSHA, QMS/EMS, and internal standards.

You will train new hires, maintain safety records, and generate reports for management reviews. The role requires travel to designated training locations and strong communication skills to drive continuous improvement.

Qualifications

• Minimum of three (3) years' experience in supervision, quality assurance or safety training.
• Knowledge of Maintenance operations and procedures including facility configuration, mechanical functions, and vendor management.
• Excellent oral and written communication skills and presentation skills.
• Experience using Microsoft Office Suite.
• Ability to train across shifts and locations.

Responsibilities

• Performs administrative tasks including coordination assignment with MMS system, FS Maintenance Director, FS Maintenance Managers, FS Maintenance Specialists, and Vendors to meet agency customer needs.
• Ensures employees are following work process procedures, safety rules and safety regulations.
• Perform facility inspections of various work sites ensuring compliance with health and safety regulations, QMS/EMS policies and quality standards are met to ensure that we achieve customer requirements.
• Inspect files for accurate safety records and training classes including rosters.
• Conducts departmental orientations and classes for all new hires of Facility Services to include but not limited to hazards communication, personal protective equipment, safe work practices, and other classes, as necessary.
• Coordinates all Occupational Health and Safety Administration (OSHA) required training and safety procedures to all employees. Establish the overall requirements of QA specifications and standards for processes and procedures.
• Records those findings in our inspection recording systems and/or MMS System and issue any AR in the AR system for corrective action and validate the corrective actions once sign off by the site's supervisor or manager for compliance.
• Facilitates corrections of hazards and infractions or cease operations until corrections are completed. Communicates those findings to appropriate management representatives.
• Conducts safety reports training results and quality scores in Facility Services management review meetings.
• Conduct customer satisfaction surveys to determine if the department is meeting customer expectations and/or perceptions.
• Suggest training or re-training of personnel to ensure employees have the necessary skills to perform the essential functions of their job duties.
• Investigates employee accidents, injuries, and incidents to determine cause and preventative measures.
• Attend additional training as designated by management to enhance quality surveillance / safety training knowledge and skills.
• Conduct a minimal of 3-site inspections per week.
• Perform other duties as assigned.

Skills

Supervision

Quality Assurance

Safety Training

Microsoft Office

Vendor Management

Communication

Time Management

Teamwork

Driving

Education

High School Diploma or GED

Tools

MS Office

MMS System

Job description

Join our team

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.

You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.

What we offer:

• Weekly/Bi-weekly paychecks
• Paid time off for vacation and holidays
• 25% employee discount
• Health, dental and vision insurance for staff and their families
• Complimentary uniforms
• Access to free job skills training at Goodwill Career Centers

What you'll be doing:

• Performs administrative tasks including coordination assignment with MMS system, FS Maintenance Director, FS Maintenance Managers, FS Maintenance Specialists, and Vendors to meet agency customer needs.
• Ensures employees are following work process procedures, safety rules and safety regulations.
• Perform facility inspections of various work sites ensuring compliance with health and safety regulations, QMS/EMS policies and quality standards are met to ensure that we achieve customer requirements.
• Inspect files for accurate safety records and training classes including rosters.
• Conducts departmental orientations and classes for all new hires of Facility Services to include but not limited to hazards communication, personal protective equipment, safe work practices, and other classes, as necessary.
• Coordinates all Occupational Health and Safety Administration (OSHA) required training and safety procedures to all employees. Establish the overall requirements of QA specifications and standards for processes and procedures.
• Records those findings in our inspection recording systems and/or MMS System and issue any AR in the AR system for corrective action and validate the corrective actions once sign off by the site's supervisor or manager for compliance.
• Facilitates corrections of hazards and infractions or cease operations until corrections are completed. Communicates those findings to appropriate management representatives.
• Conducts safety reports training results and quality scores in Facility Services management review meetings.
• Conduct customer satisfaction surveys to determine if the department is meeting customer expectations and/or perceptions.
• Suggest training or re-training of personnel to ensure employees have the necessary skills to perform the essential functions of their job duties.
• Investigates employee accidents, injuries, and incidents to determine cause and preventative measures.
• Attend additional training as designated by management to enhance quality surveillance / safety training knowledge and skills.
• Conduct a minimal of 3-site inspections per week.
• Perform other duties as assigned.

Requirements:

• High school diploma or GED equivalent required.
• Minimum of three (3) years' experience in supervision, quality assurance or safety training.
• Knowledge of Maintenance operations and procedures including facility configuration, mechanical functions, and vendor management.
• Ability to adhere to GNG quality management system.
• Must have excellent oral and written communication skills and presentation skills.
• Must have experience in Microsoft Office Suite.
• Ability to work various shifts and locations to train during employees' shifts and/or work hours.
• Must be able to multi-task in a fast-paced environment.
• Must be able to work independently as well as in a team environment.
• Must have excellent time management skills, organizational skills, and attention to detail.
• Maintain a good driving record, dependable transportation, and telephone communication devices.

Working Environment Conditions:

• Ability to push, pull and lift up to 25 lbs. with or without accommodations to transport training materials.
• Must be able to facilitate training in a standing or seated position through the course of the workday.
• Must travel to all designated locations for training coordination and facilitation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.