Facilities Manager

CBRE; West Henrietta (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE is seeking a Facilities Manager to oversee a 50,000 sq ft monitored facility in West Henrietta, NY, with remote oversight for 35 Northeast offices. You will lead a facilities team, manage budgets, and drive safety and compliance programs.

You’ll partner with vendors, providers, and clients to ensure flawless operations, coordinating maintenance, capital projects, and service delivery while maintaining high standards of safety and client satisfaction.

Qualifications

• Bachelor's degree preferred; 3+ years in facilities, building operations, or related management.
• Experience leading teams, developing staff, and workforce planning.
• Strong vendor management, budgeting, and capital project coordination.
• Knowledge of safety programs, regulatory compliance, and facility inspections.

Responsibilities

• Lead day-to-day facilities operations and maintenance for a 50,000 sq ft critical operations facility.
• Provide leadership, coaching, and development for facilities team members.
• Coordinate repairs, preventive maintenance, and service activities with contractors and vendors.
• Build and maintain strong client relationships and provide solutions to facility-related issues.
• Manage operating budgets, capital projects, forecasts, and financial variance reporting.
• Conduct facility inspections and ensure compliance with regulations.
• Oversee environmental health and safety programs and promote a safe workplace.
• Manage vendor performance, procurement, contract services, and invoicing processes across the portfolio.

Skills

Team leadership

Vendor management

Budgeting & forecasting

Project coordination

Client communication

Safety programs

Regulatory compliance

Analytical skills

Facility maintenance

Education

Bachelor's degree

Job description

About The Role

CBRE is seeking a Facilities Manager to support a leading provider of smart security, monitoring, and automation solutions that helps protect residential and commercial customers. Based onsite in West Henrietta, NY, this role will oversee all facilities operations for a 50,000 sq. ft. monitoring and call center facility while also remotely managing approximately 35 sales and service offices throughout the Northeast region. No travel to these locations is required.

About The Role

CBRE is seeking a Facilities Manager to support a leading provider of smart security, monitoring, and automation solutions that helps protect residential and commercial customers. Based onsite in West Henrietta, NY, this role will oversee all facilities operations for a 50,000 sq. ft. monitoring and call center facility while also remotely managing approximately 35 sales and service offices throughout the Northeast region. No travel to these locations is required. As a key client-facing leader, you will ensure the safe, efficient, and compliant operation of facilities, drive maintenance and capital improvement initiatives, manage vendor partnerships, and lead a high-performing facilities team.

What You’ll Do

• Lead day-to-day facilities operations and maintenance activities for a 50,000 sq. ft. critical operations facility.
• Provide leadership, coaching, performance management, and development for facilities team members.
• Coordinate repairs, preventive maintenance, and service activities with contractors, technicians, and vendors.
• Build and maintain strong client relationships, providing solutions to facility‑related issues and operational challenges.
• Manage operating budgets, capital projects, forecasts, and financial variance reporting.
• Conduct facility inspections and ensure compliance with local, state, and federal regulations.
• Oversee environmental health and safety programs, promoting a safe workplace and operational best practices.
• Manage vendor performance, procurement activities, contract services, and invoicing processes across the portfolio.

What You’ll Need

• Bachelor’s degree preferred with 3+ years of facilities, building operations, or related management experience; equivalent combinations of education and experience will be considered.
• Experience leading teams, including employee development, coaching, performance management, and workforce planning.
• Strong facility maintenance, vendor management, and project coordination experience.
• Knowledge of building operations, safety programs, regulatory compliance, and facility inspection processes.
• Proven ability to communicate effectively with clients, stakeholders, and service providers while managing sensitive or complex situations.
• Strong financial and analytical skills with experience managing budgets, forecasts, and capital expenditures.
• Excellent organizational skills, attention to detail, and a proactive problem‑solving mindset.
• Valid driver’s license required; Facility Management certification is a plus.

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.

Applicant AI Use Disclosure

We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimer

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Facilities Manager position is $90,000 annually and the maximum salary for the Facilities Manager position is $100,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).