Facilities Manager

Kith Sunset; United States; On-site; USD 70,000 - 80,000; Full time

Job summary

Kith Sunset is seeking a Facility Manager to partner with the Head of Security and store leadership in Los Angeles, ensuring安全 of staff and customers while guiding security teams and vendors. This on-site role will also oversee crowd management and product release support, with a focus on operations, safety, and retail excellence across the LA market.

The role requires 4–5 years in security, with LP experience preferred, plus licenses. Travel within markets and weekend availability are expected.

Qualifications

• Effective communication with both internal and external customers.
• Crowd management.
• Ability to stand for prolonged periods of time.
• Ability to de-escalate conflicts.
• Ability to lift and move 30lbs.
• Ability to perform standard tasks that are related to retail operations including but not limited to bending, twisting, and climbing ladders/step stools.

Responsibilities

• Monitor entrance(s) of the store, while managing traffic in and out of the store.
• Check employee coats and bags upon entry & exit.
• Hire, train, and develop a team of capable security personnel.
• Handle undesired conduct, violations of building policy and civil laws as warranted for the security and safety of guests, employees, patrons, and property.
• Observe the sales floor for potential theft and fraud.
• Provide supervisory level support to Head of Security and/or General Manager, in overall management of both in-house and third-party security guards.
• Manage any lines/crowds that form outside of the store.
• Provide support to both guests and team members in any safety, crowd management or crisis response situations.
• Ensure the store is compliant with any building/city/state or federal ordinance regarding crowds inside and outside of the store.
• Travel within their assigned market(s), to provide physical support and guidance as business needs require.
• Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

Skills

Communication

Crowd management

Endurance

De-escalation

Lifting 30 lbs

Retail operations

Job description

ABOUT THE ROLE

Location: LA Market Status: Full-time On site Compensation: $70,000-$80,000 annually Position Summary: The Kith Facility Manager acts in partnership and under the guidance of the Head of Security, General Manager, or Kith HQ business partners on overall security responsibilities. The Facility Manager is imperative in the store’s overall operations, as they provide direction and guidance to the Security team(s) within their assigned market(s). The individual is professional, aware, and detail oriented, while remaining attentive to the business needs within their market(s). Ensuring the safety of store staff and customers through diligent monitoring of the sales floor and entrance(s). They will be responsible for hiring, training and developing Security personnel to ensure they meet all company standards. The Facility Manager will serve as the point of contact for any vendors or service providers which may include but are not limited to third-party agencies and repair & facilities service companies. They’ll continuously contribute to the seamless operations of the store by managing any lines that form outside the store and helping in the execution of any product releases.

RESPONSIBILITIES

Primary Responsibilities:

• Monitor entrance(s) of the store, while managing traffic in and out of the store.
• Check employee coats and bags upon entry & exit.
• Hire, train, and develop a team of capable security personnel.
• Handle undesired conduct, violations of building policy and civil laws as warranted for the security and safety of guests, employees, patrons, and property.
• Observe the sales floor for potential theft and fraud.
• Provide supervisory level support to Head of Security and/or General Manager, in overall management of both in-house and third-party security guards.
• Manage any lines/crowds that form outside of the store.
• Provide support to both guests and team members in any safety, crowd management or crisis response situations.
• Ensure the store is compliant with any building/city/state or federal ordinance regarding crowds inside and outside of the store.
• Travel within their assigned market(s), to provide physical support and guidance as business needs require.
• Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.
• Perform other duties as assigned.

Special Projects/Tasks:

• Assist in the execution of any in-store or off-site activations, releases or events, by managing and monitoring crowds/lines and overall entry.
• Follow the direction of Head of Security or General Manager in any emergency situations
• Complete any assigned tasks during new store openings.
• Act as the point of contact for any third-party agencies, repair or service providers, as assigned.
• Provide support for any facilities matters within their assigned market(s).

REQUIREMENTS

Availability: Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays. Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require. Ability to regularly travel within their assigned market(s) during and outside of regular operating hours.

Licenses/Certificates: Valid State Security Guard License/Certificate, or Guard Card is required

Experience: 4-5 years as Security 2-3 years in Loss Prevention preferred but not required 1-3 years in a customer facing environment 1+ years in a Retail/Apparel environment

Skills/Abilities: Effective communication with both internal and external customers Crowd management Ability to stand for prolonged periods of time Ability to de-escalate conflicts Ability to lift and move 30lbs. Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools. Ability to stand and walk for prolonged periods of time.

WHO YOU ARE

Professional Characteristics: Open to feedback Comfortable addressing individuals and crowds Comfortable with giving direction in a respectful manner

Personal Characteristics: Calm demeanor Intuitive Observant

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators. Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul. The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering remote or hybrid work, is fraudulent.

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that embodies a multi-faceted lifestyle through a distinct lens of personal storytelling, with uncompromising detail to fabrication and design. Kith offers in-house apparel, accessories, and footwear collections for men, women, and children, and also has an ice cream parlor in every flagship and full-service restaurants in select locations. Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company’s chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the Kith’s CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for.

Under his guidance, the brand has become known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators, including Coca-Cola, Nike, BMW, the NFL, Disney, Versace, Giorgio Armani and many others. In addition to his role at Kith, Fieg also serves as the first-ever Creative Director of the New York Knicks, and the Chairman of the Board of The Kinnect Foundation, Kith’s in-house non-profit, which is devoted to creating positive change through education, community and social impact.