Front of House Team Member

Kith Treats; United States; On-site; USD 25,000 - 28,000; Part time

Job summary

Kith Treats is seeking a Part Time FOH Team Member at the Kith Women’s Cafe to deliver friendly service, answer guest questions, and support all front-of-house duties. You will learn menu details, allergens, and POS operations while collaborating with the leadership team.

Role requires flexible availability including evenings, weekends, and holidays. Compensation is $18.00-$20.00/hr plus tips, with on-site work and opportunities to grow within the Kith brand.

Qualifications

• 1+ years in the Food & Beverage industry
• 1+ years in a high-volume customer-facing role
• 1+ years processing cash and card transactions through a POS system
• Valid and current Food Handlers License or ServSafe Certificate

Responsibilities

• Welcome guests, inform about specials and new items
• Maintain clean FOH countertop, display area, and outdoor dining area
• Educate guests on the Kith Loyalty app and encourage sign-up
• Communicate allergens and ingredients to guests
• Adhere to DOH food safety standards
• Address guest questions and concerns promptly
• Collaborate with MOD/management to resolve issues
• Manage inventory of FOH products and supplies
• Report inventory needs and maintenance issues
• Close cash register accurately at end of shift
• Assist with housekeeping and general operations
• Follow policies and standard operating procedures
• Assist with on/off-site events and visual merchandising tasks

Skills

Multitasking

Customer focus

Verbal communication

Written communication

Teamwork

Organized

Outgoing

Positive attitude

POS transactions

Cash handling

Stand/walk long

Lift 30lbs

Tools

POS system

Job description

ABOUT THE ROLE

Location: Kith Women's Cafe

Status: Part Time

Compensation: $18.00-$20.00/hr + Tip(s)

Position Summary: The FOH Team Member will work in collaboration with the F&B Leadership Team and other team members to deliver exemplary service to all guests. This position displays warm hospitality while supporting the full scope of all stations and performs all FOH duties and responsibilities efficiently. The FOH Team Member is expected to be knowledgeable of all menu items, food safety procedures and POS duties to properly address any guest inquiries.

RESPONSIBILITIES

Primary Responsibilities:

• Welcomes all guests and informs them of any specials, new menu items, while answering any questions they may have.
• Maintaining a clean, organized, and sterilized FOH countertop, display area, and outside dining area.
• Inform guests of the Kith Loyalty app and encourage them to join to earn rewards.
• Remain educated on all food and beverage offerings on our menu, including individual ingredients, to ensure potential allergens are communicated with all guests.
• Have a general understanding of Department of Health (DOH) food safety standards.
• Immediately address any customer issues, questions, and overall comments.
• They will properly partner with the MOD and management team to address any matters that they are unable to resolve on their own for the guest.
• Continuously manage and maintain physical inventories of all FOH food products, paper goods, and take-out supplies.
• Effectively communicate any inventory needs, maintenance issues, or overall concerns with the MOD and management team.
• Properly close out and drop the cash register at the end of each shift, ensuring accurate cash handling and no shortages.
• Assist the F&B Leadership Team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard food & beverage operations.
• Follow all company policies, procedures, and operational standards.

Special Projects/Tasks:

• Assist execution of any on/off-site events, including but not limited to pop-up events, private guests’ events held outside of normal business hours.
• Assist in maintaining a safe and organized work area, by completing any standard cleaning procedures commonly associated with a food & beverage outpost.
• Participate and assist in Physical Inventories as required by the business.
• Assist the Merchandising team during visual initiatives as required by the business.

REQUIREMENTS

Availability:

• Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as holidays.
• Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.

Licenses/Certificates:

• Valid and current Food Handlers License from the Department of Health or ServSafe Food Handlers Certificate is required.

Experience:

• 1+ years in the Food & Beverage industry.
• 1+ years in a high-volume customer-facing role.
• 1+ years processing cash and card transactions through a POS system.

Skills & Abilities:

• Multitasking while maintaining an upbeat and professional demeanor.
• Ability to lift and move 30lbs.
• Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
• Ability to stand and walk for prolonged periods of time.

WHO YOU ARE

Professional Characteristics:

• Strong written and verbal communicator.
• Team-Orientated Professional.
• Guest/Customer focused.
• Organized.

Personal Characteristics:

• Outgoing and upbeat.
• Friendly.
• Continuously positive.

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators. Kith operates 19 standalone boutiques around the world, and 2 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 18 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul. The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that embodies a multi-faceted lifestyle through a distinct lens of personal storytelling, with uncompromising detail to fabrication and design. Kith offers in-house apparel, accessories, and footwear collections for men, women, and children, and also has an ice cream parlor in every flagship and full-service restaurants in select locations.

Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company’s chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As Kith’s CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Under his guidance, the brand has become known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators, including Coca-Cola, Nike, BMW, the NFL, Disney, Versace, Giorgio Armani and many others. In addition to his role at Kith, Fieg also serves as the first‑ever Creative Director of the New York Knicks, and the Chairman of the Board of The Kinnect Foundation, Kith’s in-house non‑profit, which is devoted to creating positive change through education, community and social impact.