FACILITIES MANAGER

Compass Group; Middletown (PA, CT); On-site; USD 65,000; Full time

Job summary

An established industry player is seeking a Facilities Manager to enhance client service and operational efficiency. This role involves managing service providers, developing client relationships, and ensuring smooth operations within facilities management. The ideal candidate will have excellent communication skills, a strong understanding of facilities management, and the ability to lead teams effectively. Join a company that values innovation and commitment to creating a healthy workplace environment, and contribute to impactful projects that elevate the client experience.

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts

Qualifications

• Minimum of 5 years in soft services industry.
• Strong management and organizational skills required.

Responsibilities

• Manage in-house and 3rd party service providers.
• Develop relationships with clients and manage budgets.

Skills

Communication Skills

Facilities Management

Vendor Management

Client Relations

Organizational Skills

Team Leadership

IT Skills (Excel, PowerPoint, Word, MS Teams)

Job description

ESFM

Position Title: FACILITIES MANAGER

Reports To:

Salary: $65,000

Pay Grade: 12

Other Forms of Compensation: none

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [e-mail]. Click here to view the step-by-step instructions to refer a friend to this position.

Job Summary

The Facilities Manager will provide support to the Business Services Manager / Unit Director to provide excellent customer service to our corporate client.

Key Responsibilities:

• Directly manage in-house or 3rd party soft service providers including but not limited to janitorial, landscaping, snow removal, trash & recycling, waste management, pest control, and mail/shipping.
• Directly manage the team that provides mail/shipping and audio-visual support.
• Develop and maintain a strong working relationship with our Client.

Responsibilities:

• Responsible for the Client soft service budget. Provide financial reporting as required.
• Assist in vendor contract development and procure goods and services through Compass and Client systems.
• Manage requisitions and POs and receipt invoices upon delivery or completion of work.
• Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and customer service focus.
• Work closely with the site Facility Manager on day-to-day operations and assist the Unit Director in planning the facilities team's goals and objectives.

Qualifications

• Excellent written and verbal communication skills
• Solid understanding of facilities management to include janitorial, mail, S&R, landscaping/snow removal, pest control, waste management, vendor management service delivery while managing demanding clientele
• Minimum of 5 years soft services industry experience
• Strong management and organizational skills
• Ability to manage stressful situations in a calm, courteous, and efficient manner
• Client Relations and Customer Service Oriented
• Team leadership Abilities; Staffing Recruiting, Development and Relations
• Planning, Organization & System Know-how
• Strong IT Skills - Excel, Powerpoint, Word, MS Teams

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest services maintains a drug-free workplace.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID:1423041

ESFM

Brandy Wilson