Facilities Management Project Intern (Real Estate & Facilities - AMS) - 2026 Start (BS/MS)

ByteDance; San Jose (CA); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Health insurance

Life insurance

Wellbeing benefits

Housing allowance

Paid holidays

Job summary

ByteDance is seeking a motivated FM Intern to join the AMS Real Estate & Facilities team in San Jose. You will support daily office operations, vendor coordination, and data analysis to improve performance and employee experience.

You will gain hands‑on experience in facilities operation, ticket analytics, P/O and invoice workflows, and regional reporting while collaborating with IFM vendors and cross‑functional teams.

Qualifications

• Currently pursuing or recently completed a bachelor’s degree in Facility Management, Hospitality Management, Business Administration, or a related field.
• Strong analytical skills with the ability to interpret operational data and work‑order trends.
• Highly organized with a strong sense of responsibility in handling financial documents and invoices.
• Excellent communication skills to interact with internal employees and external vendors.
• Motivated to learn new tools and systems.
• Self‑motivated with a growth‑oriented mindset.

Responsibilities

• Assist the FM team with day‑to‑day office operations to ensure a high‑quality employee experience.
• Monitor and analyze ticket data from the Global Ticketing System, track response times and KPIs, identify recurring facility issues, and provide data‑driven recommendations for operational improvement.
• Support the end‑to‑end purchase order and invoice workflow; verify service delivery against budget, billing; resolve payment discrepancies with vendors, and assist in monthly budget tracking.
• Collaborate with third‑party service providers (IFM vendors) to ensure service level agreements are met and operational standards are maintained.
• Collect and analyze operational metrics (e.g., occupancy rates, utility consumption, facility spend) to support the FM team in strategic decision‑making and regional reporting.

Skills

Analytical skills

Communication skills

Organization

Learning mindset

Growth mindset

Education

Bachelor’s degree in Facility Management / Hospitality Management / Business Administration or related field

Job description

Location: San Jose

Team: Facilities

Employment Type: Intern

Job Code: A226769B

Responsibilities

Role Summary

We are seeking a motivated and detail‑oriented Facilities Management (FM) Intern to join our AMS Real Estate & Facilities team. In this role, you will work closely with the FM Team to ensure the seamless daily operation of our office portfolio and gain hands‑on experience in office facilities operation, vendor management, and operational data analysis.

• Assist the FM team with day‑to‑day office operations to ensure a high‑quality employee experience.
• Monitor and analyze ticket data from the Global Ticketing System, track response times and KPIs, identify recurring facility issues, and provide data‑driven recommendations for operational improvement.
• Support the end‑to‑end purchase order and invoice workflow; verify service delivery against budget, billing; resolve payment discrepancies with vendors, and assist in monthly budget tracking.
• Collaborate with third‑party service providers (IFM vendors) to ensure service level agreements are met and operational standards are maintained.
• Collect and analyze operational metrics (e.g., occupancy rates, utility consumption, facility spend) to support the FM team in strategic decision‑making and regional reporting.

Qualifications

Minimum Qualifications

• Currently pursuing or recently completed a bachelor’s degree in Facility Management, Hospitality Management, Business Administration, or a related field.
• Strong analytical skills with the ability to interpret operational data and work‑order trends.
• Highly organized with a strong sense of responsibility in handling financial documents and invoices.
• Excellent communication skills to interact with internal employees and external vendors.
• Motivated to learn new tools and systems.
• Self‑motivated with a growth‑oriented mindset.

Preferred Qualifications

• Prior internship experience in corporate facilities, property management, or hospitality.
• Understanding of building systems (HVAC, electrical, plumbing) or workplace safety standards.

Job Information

The hourly rate range for this position in the selected city is $25 – $25.

Benefits

Interns have day‑one access to health insurance, life insurance, wellbeing benefits, and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in the first half of the year, 40 if hired in the second half). Interns who are not working 100% remote may also be eligible for a housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Legal and EEO Statement

For Los Angeles County (unincorporated) candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
• Exercising sound judgment.

Reasonable Accommodation: ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request