Facilities Maintenance & Operations Specialist

Belron; Columbus (OH); On-site; USD 52,000 - 70,000; Full time

Job summary

Safelite is seeking a Facility Maintenance Specialist in Columbus, OH to manage our facility maintenance software (ServiceChannel) and associated work orders for the region. You will deliver strong customer service, support field leadership, and help identify sustainable maintenance solutions.

You will coordinate with leadership and vendors, review cost proposals, negotiate with landlords, and provide data-driven insights.

Qualifications

• High School Diploma required; Bachelor's degree preferred.
• 1–3 years in a multi-faceted, customer-service environment.
• 1–3 years facility maintenance or property management preferred.
• Detail-oriented with strong data management capabilities.
• Proficient with computer-based software systems and ServiceChannel.

Responsibilities

• Oversee ServiceChannel work orders from initiation to invoicing with status updates.
• Coordinate with leadership, vendors, and consultants to minimize store disruption.
• Guide field partners on scope of work and optimize resources and costs.
• Review costs, negotiate repairs with landlords, and implement cost-saving practices.
• Administer the ServiceChannel system and troubleshoot issues.
• Support sustainability, asset management, and facility condition programs.
• Visit sites to assess conditions and identify maintenance needs.
• Provide leadership with data analytics and cost-tracking reports.

Skills

Data management

Communication

Problem solving

Attention to detail

Education

High school diploma

Bachelor's degree preferred

Tools

ServiceChannel

Computer-based systems

Job description

Safelite is seeking a Facility Maintenance Specialist in Columbus, OH to manage our facility maintenance software (ServiceChannel) and associated work orders for the region. You will deliver strong customer service, support field leadership, and help identify sustainable maintenance solutions.

You will coordinate with leadership and vendors, review cost proposals, negotiate with landlords, and provide data-driven insights.