Facilities Maintenance Admin

Vistana Management Inc; United States; On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Free on-site parking

Discount at all on-site Food &Bev.

Work shoe credit through Shoes for Cre

Quarterly celebrations

Guest Satisfaction Survey awards up to

Job summary

Marriott Vacations Worldwide is seeking a Maintenance Coordinator to respond to maintenance requests, coordinate with other departments, and put rooms out of order when needed, ensuring timely repairs and guest satisfaction.

You will maintain purchase orders, follow safety policies, and uphold professional appearance while delivering friendly service to guests, with flexibility for evenings, weekends, and holidays.

Qualifications

• Must follow safety and security policies.
• Maintain professional appearance and protect company assets.
• Provide courteous guest interactions and assist guests with needs.

Responsibilities

• Coordinate with departments to respond to maintenance requests and resolve issues; place rooms out of order when needed.
• Coordinate and schedule major repairs with other departments.
• Maintain purchase orders log and file payments to match packing slips.
• Assist guests and ensure excellent service.

Skills

Guest service

Communication

Safety protocols

Problem solving

Team coordination

Job description

Hourly Rate: $21.70

JOB SUMMARY

Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues and to put rooms needing maintenance out of order. Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement. Maintain purchase orders log and file purchase orders upon payment, ensuring that orders match packing slips.

CORE WORK ACTIVITIES

• Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Visually inspect tools, equipment, or machines.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Read and visually verify information in a variety of formats (e.g., small print).
• Enter and locate work-related information using computers and/or point of sale systems.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested by Supervisors.

SITE SPECIFIC PERKS

• Free on-site parking
• Discount at all on-site Food & Beverage outlets while on duty
• Work shoe credit through Shoes for Crews twice a year
• Quarterly celebrations - Food Trucks, Associate of the Month, Associate Appreciation Week, Birthday and Holiday Celebrations
• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Where meaningful moments are made together.

Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled.

Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company.

While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers.

Join us on our journey.

FOR A LIFE FULFILLED.

Creating vacations that move you.

• 20,000+ Associates worldwide
• Vacation Ownership
• 7 Iconic Brands
• Approximately 120 Vacation Ownership Resorts
• 700,000+ Owner families
• 90%+ Guest satisfaction score
• Exchange & Third-Party Management
• More than 3,200 affiliated resorts in over 90 countries and territories
• Approximately 1.6 million exchange network members