Facilities Helpdesk Coordinator

Cushman & Wakefield; North Carolina; On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision and dental plans

Flexible spending accounts

Job summary

Cushman & Wakefield is seeking a Building Services Coordinator to support the facilities management team in delivering client facility services. The role handles inquiries, coordinates maintenance, and manages work orders with vendors and contractors, ensuring timely and quality service delivery.

The position requires strong communication, organizational skills, and a flexible schedule. On-site work in a professional office setting with exposure to building systems and safety procedures is

Qualifications

• High school diploma or GED required or equivalent.
• Associates or Bachelors degree in facilities management or related field preferred.
• Experience in administrative, accounting or tenant services is desirable.

Responsibilities

• Provide general facility management services and monitor office/facility operations.
• Address client inquiries and ensure timely issue resolution and service delivery.
• Coordinate with contractors for service and repairs of equipment.
• Create and manage work orders; track status and payments.
• Communicate updates to clients, landlords and vendors regularly.

Skills

Communication Proficiency

Customer Focus

Initiative

Sense of Urgency

Multi-Tasking

Detail Oriented

Financial Knowledge

Time Management

Team Orientation

Education

High school diploma or GED

Associates or Bachelors degree in related field

Tools

MS Office Suite

Job description

Cushman & Wakefield is seeking a Building Services Coordinator to support the facilities management team in delivering client facility services. The role handles inquiries, coordinates maintenance, and manages work orders with vendors and contractors, ensuring timely and quality service delivery.

The position requires strong communication, organizational skills, and a flexible schedule. On-site work in a professional office setting with exposure to building systems and safety procedures is