Facilities Director

Unibail-Rodamco-Westfield; Bethesda (MD); On-site; USD 106,000 - 140,000; Full time

Job summary

An established industry player is seeking a Facilities Director to oversee daily operations at a prominent shopping center. This full-time management role involves budgeting, maintenance, and enhancing customer experiences. The ideal candidate will have a strong background in facilities management, technical knowledge of building systems, and excellent leadership skills. Join a forward-thinking company that values innovation, diversity, and community involvement, and play a key role in transforming the shopping environment while ensuring operational excellence.

Qualifications

• 3-5+ years in facilities management or related fields, preferably in retail.
• Knowledge of OSHA, EPA, and regulatory standards required.

Responsibilities

• Manage daily facilities operations including budgeting and maintenance.
• Lead and train maintenance staff while ensuring compliance and safety.

Skills

Budget Management

Facilities Management

Project Management

Customer Service

Technical Knowledge (HVAC, Electrical, Plumbing)

Problem-Solving

Communication Skills

Team Development

Education

Bachelor's Degree

Tools

CMMS

BMS

EMS

CAD

Bluebeam

Job description

Join to apply for the Facilities Director role at Unibail-Rodamco-Westfield

This is a full-time management role responsible for overseeing the daily facilities operations of the property, including the shopping center and related business units. The role supports URW's vision of serving communities, enabling customer connections, and transforming shopping, living, working, and leisure experiences—delivering a top-tier customer experience by enhancing the shopping environment and customer journey.

Main Responsibilities

• Manage daily facilities operations, including budgeting, expense control, preventative maintenance, and managing building systems (HVAC, plumbing, fire/life safety, electrical).
• Lead, supervise, train, and evaluate maintenance staff.
• Develop and oversee preventative maintenance programs to extend equipment lifespan and efficiency.
• Utilize facilities management platforms (CMMS, BMS, EMS) to optimize operations and ensure data integrity.
• Participate in meetings related to shopping center operations, tenant design, and construction.
• Manage on-site equipment and asset inventory.
• Oversee project management, financials, vendor relations, sustainability, safety compliance, and central plant operations.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3-5+ years in facilities management, construction project management, or related fields, preferably in retail or commercial settings.
• Professional designations (BOMA, IFM, IREM) preferred.
• Supervisory experience for at least two years.
• Knowledge of OSHA, EPA, and regulatory standards.
• Ability to interpret blueprints and construction documents; experience with CAD, Bluebeam, and facility management software.
• Technical knowledge of mechanical, electrical, plumbing, HVAC, and fire systems.
• Strong process management, team development, and customer service skills.
• Experience with union labor and third-party vendors.
• Background in energy management and sustainability.
• Budget management and legal agreement interpretation skills.
• Strategic thinking, problem-solving, and adaptability.
• Excellent communication and administrative skills.
• Availability for on-site emergencies and participation in manager-on-duty rotations.

Compensation

Exempt, $106,000-$140,000 + discretionary bonus.

Company Values and Culture

URW emphasizes innovation, diversity, community involvement, and creating memorable experiences. They promote a collaborative environment that values individual backgrounds and contributions, with a focus on sustainability, ESG, and community impact.

URW is committed to equal opportunity employment and provides accommodations for applicants and employees with disabilities or religious needs.