Facilities Coordinator & Client Success Specialist

SUNWEST FACILITY SERVICES LLC; South El Monte (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health insurance

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Vision insurance

Job summary

SUNWEST FACILITY SERVICES LLC is seeking a Facilities Coordinator / Customer Service Representative in South El Monte, California. This role serves as a key point of contact between clients, vendors, and internal teams, responsible for coordinating service requests and maintaining customer relationships.

Ideal candidates will be organized, proactive, and able to manage multiple tasks effectively. This position offers opportunities for professional growth in operations, project management, and customer relations.

Qualifications

• Previous experience in customer service or related fields preferred.
• Strong written and verbal communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Receive, process, and coordinate customer service requests.
• Communicate with clients regarding service status and updates.
• Coordinate technicians, subcontractors, and vendors.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Time-management abilities

Tools

Microsoft Office

Google Workspace

Work order management systems

Job description

SUNWEST FACILITY SERVICES LLC is seeking a Facilities Coordinator / Customer Service Representative in South El Monte, California. This role serves as a key point of contact between clients, vendors, and internal teams, responsible for coordinating service requests and maintaining customer relationships.

Ideal candidates will be organized, proactive, and able to manage multiple tasks effectively. This position offers opportunities for professional growth in operations, project management, and customer relations.