Facilities Coordinator

*US AMR-Jones Lang LaSalle Americas, Inc.; Wilmington (DE); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision care

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) is hiring a Facilities Coordinator for our Wilmington, DE client site. You will support the Facility Management team, coordinate maintenance, and manage day-to-day operations to ensure a seamless workplace experience for occupants and visitors.

Ideal candidates bring strong organizational skills, a customer-service mindset, and experience handling scheduling, vendor coordination, and reporting.

Qualifications

• Superior customer service and a strong service orientation.
• Ability to maintain professionalism under pressure.
• Ability to plan and manage work effectively under time constraints.
• Ability to multitask and work independently without direct supervision.
• Proficiency in MS Office, strong written, verbal, and interpersonal skills.
• Strong organizational skills with a collaborative working style.
• Proficiency in Excel, including customizing administrative reports.

Responsibilities

• Assist the Facility Management team with tactical planning to support broader goals.
• Provide facility-specific assistance as needed, adapting to priorities.
• Manage and maintain the facility, including pantry operations, hospitality staff, and supply ordering.
• Support meeting and conference room reservations, ensuring spaces are ready.
• Coordinate and schedule maintenance activities, including PM work.
• Monitor the office environment to support general facility management services.
• Serve as a friendly interface with clients, visitors, and guests.
• Ensure follow-up with customers to close the loop on requests and concerns.
• Provide direction to vendors and facilities staff to ensure coordination with minimal disruption.

Skills

Customer service

Professionalism

Time management

Multitasking

Communication

Organizational skills

Team collaboration

Education

Associate's degree in Facilities Management / Building Services / Business Administration

Tools

MS Office

Excel

Job description

Facilities Coordinator

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

As a Facilities Coordinator at JLL, you’ll play a vital role in keeping a client's facility running smoothly day to day, acting as a key point of contact for building occupants, visitors, and vendors alike. You’ll support the Facility Management team across a wide range of operational, administrative, and customer-facing responsibilities, helping ensure the workplace experience remains seamless and professional at every turn. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role is an opportunity to do exactly that, one interaction and one well‑executed task at a time. You’ll bring strong organizational instincts, a service‑first mindset, and the ability to juggle multiple priorities while staying calm and composed, even when things get busy. This is a great fit for someone who thrives on variety, enjoys problem‑solving, and wants to build a career within a collaborative, supportive team environment.

What your day‑to‑day will look like

• Assist the Facility Management team with tactical planning to support the team's broader goals and objectives
• Provide facility‑specific assistance as needed or requested, adapting quickly to the day's priorities
• Help manage and maintain the facility, including overseeing pantry operations, supervising hospitality staff, and handling supply ordering
• Support meeting and conference room reservations, ensuring spaces are ready and available as directed
• Assist with coordinating and scheduling maintenance activities, including Preventative Maintenance (PM) work
• Support general facility management services through continuous monitoring of the office or facility environment
• Serve as a friendly, professional interface with clients, visitors, and guests
• Ensure appropriate follow‑up with customers to close the loop on requests and concerns
• Provide direction and information to vendors, facilities staff, and service providers to ensure excellent coordination and execution of work with minimal disruption to the client environment

Required qualifications

• Superior customer service skills and a strong service orientation
• Ability to maintain professionalism consistently, even in stressful situations
• Ability to plan and manage work effectively under time constraints
• Ability to multitask and work independently without direct supervision
• Proficiency in MS Office, along with strong written, verbal, and interpersonal skills
• Strong organizational skills paired with a collaborative working style
• Proficiency in Excel, including the ability to customize administrative reports

Preferred qualifications

• Associate's degree in Facilities Management, Building Services, Business Administration, or a related field
• Prior experience supporting facility operations, budgeting, or vendor coordination
• Familiarity with security protocols and working alongside security teams on operational matters
• Experience assisting with budget tracking, variance analysis, or basic financial reporting

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location: On‑site –Wilmington, DE

Personalized benefits that support personal well‑being and growth:

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Privacy and equal opportunity

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Jones Lang LaSalle (JLL) is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.