Facilities & Collaboration Senior - IT Ops & AI

Emploive; Northern (KY); Hybrid; USD 80,000 - 131,000; Full time

Job summary

CLA seeks a Facilities and Collaboration Senior to lead a regional IT support team in Colorado. The role oversees on-site hardware, software, and conference room systems to ensure seamless operations and alignment with business goals.

You will mentor colleagues, establish standards, collaborate with stakeholders, and advance AI initiatives using Power Automate and related tools. Strong problem-solving and communication are essential.

Qualifications

• 4 years of relevant experience required.
• Bachelor's degree or equivalent combination of experience and training may be considered.

Responsibilities

• Establish and maintain technology standards across locations.
• Ensure office technology is used effectively and efficiently.
• Collaborate with on-site stakeholders to address tech needs.
• Oversee setup and maintenance of conference room equipment.
• Mentor team members to grow technical skills.
• Create documentation, training materials, demos, and best practices for AI and automation tools.
• Design and deliver staff training on technical tools and systems.
• Maintain accurate records of support requests and resolutions.
• Act as liaison with IT teams on projects.
• Research and recommend new technologies to enhance efficiency.
• Identify automation opportunities to reduce manual tasks.

Skills

Interpersonal skills

Problem solving

Communication

Mentoring

Technical troubleshooting

Team leadership

Documentation & training

Education

Bachelor's degree or equivalent

Tools

Copilot

Copilot Studio

AI Agents

Generative AI

Power Automate

APIs integration

Job description

CLA seeks a Facilities and Collaboration Senior to lead a regional IT support team in Colorado. The role oversees on-site hardware, software, and conference room systems to ensure seamless operations and alignment with business goals.

You will mentor colleagues, establish standards, collaborate with stakeholders, and advance AI initiatives using Power Automate and related tools. Strong problem-solving and communication are essential.