Facilities Cleaning Operations Manager

Columbia Hospitality, Inc.; Baton Rouge, Northern (LA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Columbia Hospitality, Inc. seeks an Area/Account Manager to oversee cleaning staff for assigned facilities, ensuring clean and attractive conditions while staying within budget. The role emphasizes leadership, payroll oversight, scheduling, safety compliance, and business development.

The candidate will coordinate onboarding, training, and ongoing supervision, with a focus on client satisfaction and operational efficiency.

Responsibilities

• Lead daily work of staff delivering cleaning services for assigned buildings to ensure clean, orderly conditions.
• Monitor staff performance to meet or exceed client expectations and communicate with reports.
• Manage budgets and payroll reports; monitor attendance and punches; enforce timekeeping rules.
• Coordinate recruitment, onboarding, and training; onboard new hires on day one with role briefings and policies.
• Oversee safety trainings (OSHA) and maintain SDS sheets; report incidents immediately.
• Plan location schedules two weeks in advance; allocate resources and communicate with HR and management.
• Drive new business by tracking opportunities; submit weekly tracker and pursue two conversations weekly.

Job description

Columbia Hospitality, Inc. seeks an Area/Account Manager to oversee cleaning staff for assigned facilities, ensuring clean and attractive conditions while staying within budget. The role emphasizes leadership, payroll oversight, scheduling, safety compliance, and business development.

The candidate will coordinate onboarding, training, and ongoing supervision, with a focus on client satisfaction and operational efficiency.