Facilities Cleaning & Customer Care Associate

SBM Management Services, LP; Forest City (NC); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM Management Services, LP is seeking a Customer Service Representative to maintain cleanliness and sanitation across assigned areas. The role includes performing janitorial tasks, operating cleaning equipment, and reporting hazards to supervisors.

Excellent communication and teamwork are essential to meet safety standards and customer service expectations. Qualifications are flexible—no specific education required, with 3-6 months of training or experience preferred.

Qualifications

• No specific education requirement; 3-6 months training or experience preferred.
• Strong verbal and written communication skills are required.
• Bilingual ability is a plus.
• Ability to read and interpret instructions and procedures.
• Knowledge of cleaning methods and equipment is beneficial.

Responsibilities

• Perform janitorial duties.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazardous conditions to supervisor.
• Comply with safety rules, policies, and procedures.
• Work as part of a team with other employees.
• Follow all protocols and company rules.
• Present a professional appearance and conduct.
• Understand customer service and satisfaction.

Skills

Bilingual a plus

Verbal communication

Written communication

Reading instructions

Team collaboration

Safety awareness

Education

No specific education requirement

Job description

SBM Management Services, LP is seeking a Customer Service Representative to maintain cleanliness and sanitation across assigned areas. The role includes performing janitorial tasks, operating cleaning equipment, and reporting hazards to supervisors.

Excellent communication and teamwork are essential to meet safety standards and customer service expectations. Qualifications are flexible—no specific education required, with 3-6 months of training or experience preferred.