Facilities Cleaning & Customer Service Associate

SBM Management Services, LP; Lebanon (TN); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

SBM Management Services, LP is seeking a Customer Service Representative to maintain cleanliness and sanitation across assigned areas. The role emphasizes safety, professional conduct, and collaboration with supervision and team members.

Responsibilities include performing janitorial duties, operating cleaning equipment, and maintaining daily upkeep. A driver’s license and forklift certification may be required; bilingual skills are a plus.

Qualifications

• No specific education requirement; 3–6 months training or experience preferred.
• May require a valid driver’s license.
• May require forklift certification.
• Bilingual is a plus.
• Ability to read and interpret instructions, procedures, manuals and other documents.
• Strong verbal and written communication skills.
• Knowledge of cleaning methods and equipment.

Responsibilities

• Perform janitorial duties.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazardous conditions to supervisor.
• Follow safety rules, policies, and procedures.
• Perform work assignments in a team with other employees.
• Perform repetitive tasks.
• Maintain clean work area.
• Follow protocols and company procedures.
• Take direction and respond to supervision.
• Talk with lead, supervisor, coworkers, managers, and customers in a professional manner.
• Fill in during staff shortage.
• Support shift lead in completing punch-list items.
• Use proper personal protective equipment.
• Present a professional appearance and conduct.
• Understand customer service and satisfaction.
• Understand reporting systems, and of the environment.

Skills

Bilingual

Communication skills

Cleaning methods

Equipment knowledge

Safety training

Physical ability

Tools

Forklift certification

Job description

SBM Management Services, LP is seeking a Customer Service Representative to maintain cleanliness and sanitation across assigned areas. The role emphasizes safety, professional conduct, and collaboration with supervision and team members.

Responsibilities include performing janitorial duties, operating cleaning equipment, and maintaining daily upkeep. A driver’s license and forklift certification may be required; bilingual skills are a plus.