FACILITIES CLEANER

Caesars Entertainment; Waterloo (IA); On-site; USD 15,000 - 21,000; Part time

Job summary

Caesars Entertainment, Isle Casino Hotel Waterloo, is seeking Guest Room Attendants to clean and maintain guest rooms to the hotel’s standards. You will deliver friendly, family-style service and ensure safety procedures are followed in a fast-paced environment.

Responsibilities include cleaning, dusting, vacuuming, replenishing supplies, and sanitizing bathrooms, with emphasis on attention to detail and guest satisfaction. The role requires flexibility for nights, weekends, and holidays.

Qualifications

• Customer service mindset and hospitality focus.
• Ability to follow safety protocols and SOPs.
• Strong attention to detail and efficiency in cleaning duties.

Responsibilities

• Clean all assigned guest rooms to Caesars standards within the designated shift.
• Maintain a neat appearance and professional demeanor throughout the shift.
• Follow safety protocols and report unsafe conditions immediately.
• Follow lost and found policies and procedures.
• Plan, organize and complete work in a timely manner.
• Show initiative and assist guests with their needs, accepting feedback.

Skills

Guest service

Attention to detail

Safety procedures

Communication

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: \"Create the Extraordinary\"
Our Vision: \"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence.\"
Our Values: \"Blaze the Trail, Together We Win, All-In on Service\"
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Guest Room Attendants provide friendly, courteous Family-Style Service to guests while cleaning guest rooms in their assigned area. They display a strong commitment to customer service through the delivery of our service standards, safety procedures and standard operating procedures.Guest Room Attendants ensure cleanliness and orderliness in guest rooms to uphold hotel standards. Duties include cleaning, dusting, vacuuming, replenishing supplies, changing linens, and sanitizing bathrooms. Attention to detail, efficiency, and a commitment to providing an excellent guest experience are key aspects of this role.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Cleans all assigned rooms to company standard within designated work period
• Maintains professional appearance and demeanor throughout shift
• Follows all safety protocols and reports unsafe working conditions immediately
• Follows lost and found policies and procedures
• Plans, organizes and completes work timely
• Takes initiatives, shows ownership and goes above and beyond to assist guests with their needs
• Accepts feedback and coaching from supervisors

What You Will Need

Load carts with all supplies for designated work area. Keep supply closet clean and in order.

• Complete all company-required training within designated time frames.
• Ability to push and pull up to 50 pounds.
• Ability to lift and carry objects up to 50 pounds.
• Ability to bend, stoop, twist, reach, and kneel repetitively.
• Safely work with provided cleaning chemical and equipment.
• Ascend and descend stairs and maintain equilibrium for an extended period.
• Must be able to work from a standing position and/or walking motion for extended period.

ADDITIONAL REQUIREMENTS

Adhere to all Risk/Safety policies.

Receive and maintain all required certifications.

• Complete company training required.
• Ability to work in a smoking and pet-friendly environment.
• Must be able to work various hours which include, but are not limited to, nights, weekends, and holidays.

TOGETHER WE WIN
We believe in delivering family-style service - an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
The Company reserves the right to revise, modify, or add to this notice at any time, and it may not be construed as a negotiated collective bargaining agreement or a legal obligation from the Company's side. The Company reserves the right to make changes to the job description whenever necessary.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 87966
• Job Category Facilities Management
• Job Schedule Part time
• Locations Isle Casino Hotel Waterloo (On-site)