HOUSEKEEPER 1

Caesars Entertainment; Columbus (OH); On-site; USD 16,531 - 24,796; Full time

Job summary

Caesars Entertainment in Columbus, OH is seeking a Housekeeping professional to clean guest rooms to the highest standards, maintain safety protocols, and provide courteous, guest-focused service. You will follow operating procedures, manage supplies, and contribute to a clean, inviting atmosphere throughout the hotel.

This role requires 21+ years old, fluent English, comfort with iOS devices, and flexibility to work varied shifts including weekends and holidays.

Qualifications

• Must be 21 years of age or older.
• Proficient in English verbal and written.
• Proficient with iOS devices.
• Flexible to work various shifts, weekends, and holidays.
• Prior professional cleaning experience preferred.

Responsibilities

• Cleans all assigned rooms to company standard within designated work period.
• Maintains professional appearance and demeanor throughout shift.
• Follows all safety protocols and reports unsafe working conditions immediately.
• Follows lost and found policies and procedures.
• Plans, organizes and completes work timely.
• Takes initiatives and goes above and beyond to assist guests with their needs.

Skills

Proficient English

iOS familiarity

Flexible shifts

Cleaning experience

Job description

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary”

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Housekeeping provides friendly, courteous Family-Style Service to guests while cleaning guest rooms in their assigned area. They display a strong commitment to customer service through the delivery of our service standards, safety procedures and standard operating procedures. Housekeeping ensures cleanliness and orderliness in guest rooms to uphold hotel standards. Duties include cleaning, dusting, vacuuming, replenishing supplies, changing linens, and sanitizing bathrooms. Attention to detail, efficiency, and a commitment to providing excellent guest experience are key aspects of this role.

How You Will Create the Extraordinary

• Cleans all assigned rooms to company standard within designated work period
• Maintains professional appearance and demeanor throughout shift
• Follows all safety protocols and reports unsafe working conditions immediately
• Follows lost and found policies and procedures
• Plans, organizes and completes work timely
• Takes initiatives, shows ownership and goes above and beyond to assist guests with their needs
• Accepts feedback and coaching from supervisors
• Responsible for the efficient and effective cleaning of all areas with higher standards of knowledge.
• Responsible for cleaning all restrooms, floors, windows, walls, stairs, escalators, and elevators
• Cleaning, disinfecting, and restocking all restrooms and closets. Mopping and vacuuming floors around the casino, all restrooms and entrances.
• Routine manual labor includes but not limited to washing, mopping, sweeping, wet mopping, vacuuming, and cleaning walls, food service equipment and simple operation of basic equipment.
• Responsible for removing all trash and debris from machines, floors, and trash cans.
• Trash and debris to be deposited in the outside dumpsters.
• Attend to guest as needed for any housekeeping needs.
• Ensure the safety and security of guests and employees
• All other duties as assigned.

What You Will Need

• Must be 21 years of age or older
• Proficient in English verbal and written
• Proficient with iOS devices
• Flexible to work various shifts, weekends, and holidays
• Prior professional cleaning experience preferred

Additional Requirements

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Safely work with provided cleaning chemical and equipment
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Ability to work in a smoking and pet-friendly environment
• Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.