Facilities & Building Services Leader

Birmingham-Jefferson Convention Complex (BJCC); Birmingham (AL); On-site; USD 70,000 - 90,000; Full time

Job summary

The Building Services Manager at Birmingham-Jefferson Convention Complex (BJCC) leads custodial, housekeeping and venue appearance operations across all BJCC venues in Birmingham, AL. You will oversee staffing, budgets, inventory and contract labor to ensure safety, cleanliness and exceptional guest experience.

This full-time role requires strategic planning, vendor management and adherence to OSHA/EPA standards, with flexibility for event-driven hours.

Qualifications

• Minimum five (5) years related experience in custodial work at the managerial level.
• Bachelor’s degree with emphasis in public administration, business management or related field, or a combination of experience and college.
• Minimum five (5) years’ experience preparing and managing service staffing contracts including budgets, labor forecasts, inventory control and cost containment.
• Industry certification(s) preferred.
• Valid State Driver License.

Responsibilities

• Provide leadership and daily management of Building Services operations across all BJCC venues.
• Identifies, assigns and performs cleaning and janitorial tasks as required.
• Develop staffing plans and deployment strategies for events, changeovers and daily operations.
• Creates and maintains documented inspection logs and cleaning checklists.
• Develop and communicate departmental policies, SOPs, quality standards and inspection programs.
• Conduct routine facility inspections and implement corrective action plans.
• Develop departmental operating and capital budgets while monitoring expenditure.
• Administer service contracts, RFPs, vendor relationships and invoice reconciliation.
• Maintain inventory control for chemicals, supplies and equipment.
• Ensure compliance with OSHA, EPA, SDS, bloodborne pathogen, PPE and environmental regulations.
• Logistically plans operations associated with floor and carpet care, bathroom cleanliness, grounds care and overall building cleanliness consistent with the Convention Complex standards.
• Lead safety meetings, training and incident investigations for BJCC staff.
• Partner with Event Management, Operations, Public Safety and Facilities to support event readiness.
• Implement sustainability initiatives including waste reduction and recycling where practical.
• Recruit, hire, develop and retain high-performing employees.
• Demonstrated experience managing staffing contracts, including developing service specifications, monitoring vendor performance, administering service level agreements (SLAs), evaluating contractor compliance, and resolving performance issues appropriately.
• Administers service contract vendor relationship, including procurement, bid/RFP development assistance, contract implementation, monitoring, invoice reconciliation, and ongoing contract performance management.
• Proactively oversees and works closely with outsourced vendor service provider leadership to ensure compliance with contract deliverables.
• Performs related duties as required.

Job description

The Building Services Manager at Birmingham-Jefferson Convention Complex (BJCC) leads custodial, housekeeping and venue appearance operations across all BJCC venues in Birmingham, AL. You will oversee staffing, budgets, inventory and contract labor to ensure safety, cleanliness and exceptional guest experience.

This full-time role requires strategic planning, vendor management and adherence to OSHA/EPA standards, with flexibility for event-driven hours.