Facilities Associate/Coordinator

Software Guidance & Assistance, Inc. (SGA, Inc.); Dallas (TX); On-site; USD 28,000 - 41,000; Full time

Job summary

Software Guidance & Assistance, Inc. (SGA) is seeking a Facilities Associate/Coordinator for a contract assignment with a premier financial services client in Dallas, TX. Onsite five days a week, shift 9:30am-5:30pm, with overtime eligibility.

Initial contract length is 3 months, with possible extension or full-time conversion. You will support facilities management for the Dallas premises, manage vendor COIs, assist with purchase orders and invoices, and help with seating/occupancy strategies

Qualifications

• 2+ years of experience in administrative support, facilities, logistics or complex office environments.
• Strong proficiency with MS Suite products (Outlook, Word, PPT, Excel)
• 1+ years of customer service experience.
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Flexibility and ability to multitask functions is critical.
• Ability to prioritize tasks with minimal supervision.
• Able to exercise a high degree of personal judgement in applying common sense and intuition to trouble shoot and problem solve for unique situations.
• Interface with firm staff, department managers, head office, external contactors, and vendors.
• Occasional exposure to dirty/ dusty environments when investigating facilities issues.

Responsibilities

• Ensure individual goals, plans, initiatives are agreed with the Senior Facilities Manager and executed in support of the Facilities team's strategy and objectives.
• Ensure all activities conducted are following governing regulations, internal policies and procedures.
• Assist with all aspects of facilities management for the physical premises in the Dallas office including the maintenance of premises, furniture, equipment, telecommunications, and HVAC systems.
• Actively maintain an inventory of all vendor COI's and schedule of maintenance to be performed during a calendar.
• Assist with the input of purchase orders and facilitate invoice processing and approval gathering in line with the accounting department's guidelines.
• Maintain vendor management inventory and risk assessment tools working with TPRM and Legal to onboard new Premises vendors and handling risk assessments for all Premises vendors.
• Monitor and action tickets from requests made by businesses within the Facilities Intake Management System (FIMS).
• Manage seating and occupancy strategies across departments, ensuring compliance with regulatory requirements while coordinating leadership approvals for exception requests.
• Support the reception desk end of day.
• Monitor personal and shared facilities inbox.

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Facilities Associate/ Coordinator for a contract assignment with one of our premier Financial Services clients in Dallas, TX.

Onsite 5 days per week is non‑negotiable

Shift 9:30am-5:30pm (overtime eligible)

Initial contract length 3 mths - chance for extension and FTE conversion. Interview: 2 step process, 1 onsite

Reason for the need: office/multi‑floor expansion buildout

Responsibilities

• Ensure individual goals, plans, initiatives are agreed with the Senior Facilities Manager and executed in support of the Facilities team's strategy and objectives.
• Ensure all activities conducted are following governing regulations, internal policies and procedures.
• Assist with all aspects of facilities management for the physical premises in the Dallas office including the maintenance of premises, furniture, equipment, telecommunications, and HVAC systems.
• Actively maintain an inventory of all vendor COI's and schedule of maintenance to be performed during a calendar.
• Assist with the input of purchase orders and facilitate invoice processing and approval gathering in line with the accounting department's guidelines.
• Maintain vendor management inventory and risk assessment tools working with TPRM and Legal to onboard new Premises vendors and handling risk assessments for all Premises vendors.
• Monitor and action tickets from requests made by businesses within the Facilities Intake Management System (FIMS).
• Manage seating and occupancy strategies across departments, ensuring compliance with regulatory requirements while coordinating leadership approvals for exception requests.
• Support the reception desk end of day.
• Monitor personal and shared facilities inbox.

Required Skills

• 2+ years of experience in administrative support, facilities, logistics or complex office environments.
• Strong proficiency with MS Suite products (Outlook, Word, PPT, Excel)
• 1+ years of customer service experience.
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Champion a high-performance environment and contributes to an inclusive environment.
• Flexibility and ability to multitask functions is critical.
• Ability to prioritize tasks with minimal supervision.
• Able to exercise a high degree of personal judgement in applying common sense and intuition to trouble shoot and problem solve for unique situations.
• Interface with firm staff, department managers, head office, external contactors, and vendors.
• Occasional exposure to dirty/ dusty environments when investigating facilities issues.

Preferred Skills

• Knowledge of purchase order processing and approval protocols,
• Banking or broker dealer experience,
• Experience in the hospitality or financial industry, or combo of both.
• Sharepoint.

SGA is a technology and resource solutions provider driven to stand out. We are a women‑owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.