Facilities Associate

Opensity solutions; Philadelphia (Philadelphia County); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Annual bonus eligibility

Job summary

Opensity Solutions is seeking a Facility Services Technician to maintain a safe, functional, and well-presented workplace across our offices. You will perform a broad range of maintenance, repair, and logistical tasks to uphold operational and aesthetic standards.

This role requires attention to detail, the ability to lift 40 lbs or more, and familiarity with office equipment. Compensation ranges from $20 to $24 per hour, with potential annual bonus and comprehensive benefits.

Qualifications

• Strong customer service mindset with a focus on delivering high-quality workplace support.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy in service delivery.
• Familiarity with office equipment such as printers, copiers, and mail systems.

Responsibilities

• Conduct daily morning walkthroughs to assess facility conditions and identify maintenance needs.
• Perform bulb replacements and replace batteries for equipment as needed.
• Submit maintenance tickets for issues requiring escalation to building management.
• Patch and paint work to maintain walls and surfaces; door repairs for security and function.
• Coordinate furniture moves, assembly, and disposal of unwanted items.
• Maintain supply inventory and assist with space planning measurements.

Skills

Customer service

Attention to detail

Multitasking

Independence

Teamwork

Education

High school diploma or equivalent

Tools

Office equipment proficiency

Job description

About Us:Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.Our Mission:Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.The Facility Services Technician is responsible for maintaining a safe, functional, and well-presented workplace environment. This role supports day-to-day facility operations through a broad range of maintenance, repair, and logistical tasks, ensuring all office spaces meet the firm's operational and aesthetic standards.ResponsibilitiesConduct daily morning walkthroughs to assess facility conditions and identify maintenance needsPerform bulb replacements throughout all office areas in a timely mannerReplace batteries for trashcans, conference room clocks, and other facility equipment as neededSubmit building maintenance tickets for issues requiring escalation to building managementPerform patch and paint work to maintain the appearance and integrity of walls and surfacesComplete door repairs to ensure proper function and securityReplace ceiling tiles as needed to maintain a clean and professional environmentAssemble, repair, and restore furniture to maintain a professional office environmentFacilitate furniture breakdowns and coordinate proper disposal of unwanted itemsPerform desk modifications to accommodate evolving workspace needsFulfill measurement requests in support of space planning and layout initiativesPlace and maintain fridge deodorizers to promote a clean and odor-free kitchen environmentEmpty and maintain office shredders on a scheduled and as-needed basisPerform bulk clean-up tasks to address large-scale tidying and debris removalConduct railing cleaning to uphold safety and appearance standardsCoordinate and oversee pest control measures, including drain flushing for drain flies and the placement of roach and rodent traps and spraysFacilitate furniture moves in support of office reconfigurations and relocationsProcess key replacements and fulfill master key requests in accordance with security protocolsRemove and replace office signage as directedEscort vendors and contractors throughout the facility to ensure compliance with firm access policiesAssemble and disassemble holiday decorations in common areas and throughout the officeHang pictures and artwork as requested by firm personnelMonitor and maintain facility supply inventory, ensuring adequate stock levels are maintained and restocked proactivelyKNOWLEDGE, SKILLS & ATTRIBUTES:Strong customer service mindset with a focus on delivering high-quality workplace support.Ability to multitask and manage competing priorities in a fast-paced environment.Strong attention to detail and commitment to accuracy in service delivery.Basic understanding of office operations, mail handling, and workplace services.Strong communication skills, both verbal and interpersonal.Ability to work independently and as part of a team.Professional demeanor with a positive and service-oriented attitude.Familiarity with office equipment such as printers, copiers, and mail systems.Strong organizational skills and ability to follow written and verbal instructions.Commitment to maintaining confidentiality and professionalism in client Environments.Ability to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of75 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of timeQUALIFICATIONS:Education: High school diploma or equivalent required.Experience:1+ year of experience in workplace services, facilities support, hospitality, reception, mail services, or related roles preferred.Technical Skills: Basic proficiency with office equipment (printers, copiers, scanners) and familiarity with workplace service systems or ticketing platforms is preferred.The Compensation range for this role is 20.00 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.All eligible employees receive access to a comprehensive benefits package, including:Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)#LI-MT1Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.