Facilities and Business Operations Coordinator

University Of Michigan; Ann Arbor (MI); Hybrid; USD 42,000 - 62,000; Full time

Job summary

The University of Michigan is seeking aFacilities and Business Operations Coordinator to partner with internal customers and support Alumni Center facilities. You will manage facilities maintenance, front desk operations, AV support, and event logistics while handling cash receipts and AP processes.

Hybrid or remote work options are available at department discretion; on-site work at Alumni Center in Ann Arbor is required. Strong organizational skills and Google Suite proficiency are essential.

Qualifications

• High school diploma or equivalent with 3 years of office experience.
• Strong organizational skills and ability to manage multiple priorities.
• Proficiency with Google Suite (mail, sheets, docs, slides, chat).

Responsibilities

• Provide excellent customer experience for Alumni Center visitors and staff.
• Schedule and coordinate routine facilities maintenance and submit work orders.
• Maintain and organize public spaces and liaison with facilities staff.
• Manage front desk student employees, shifts, and timesheets.
• Support meeting rooms and basic AV systems; assist events from a facilities perspective.
• Process daily cash receipts and administer accounts payable with SSC.

Skills

Organization

Detail-oriented

Google Workspace

Education

High school diploma

Tools

Google Workspace

Job description

Facilities and Business Operations Coordinator

Represent AAUM with internal customers as a business partner for business operational needs. Support Alumni Center facilities to create an inclusive workspace for staff and for alumni.

Responsibilities

Facilities

• Provide a wonderful customer experience for customers visiting the Alumni Center building including customer service and coordination of all aspects of facilities.
• Schedule routine maintenance for Alumni Center: blind cleaning, carpet cleaning, light replacement, snow removal, pest control, confidential waste disposal, window cleaning and other needed maintenance. Submit work orders for facilities maintenance.
• Maintain orderly appearance and organization of public rooms in Alumni Center (mail room, kitchens, equipment room, storage room, mail room, conference rooms and all public spaces).
• Serve as liaison with Plant, Extension Services, DPS and custodial staff.
• Maintain building access systems.
• Manage the front desk student employees including shift scheduling, filling in for open shifts, and approving timesheets.
• Support the use of Alumni Center meeting rooms including tier one AV systems support.
• Support events at Alumni Center from a facilities perspective.

Finance:

• Process and deposit daily cash receipts into the University bank account using the remote deposit capture system. Process cash receipt ticket in University ledger system giving attention to correct chart fields.
• Administer accounts payable process: Working with Shared Services Center (SSC) Accounts Payable team, verify accuracy of invoices/payment requests and submit to SSC for payment. Manage all related tickets until payment is completed.

Supervision Received :

Direct supervision is received from the Business Operations Manager & Accountant.

Required Qualifications*

• A high school diploma and 3 years of experience in an office setting or equivalent combination of education and experience is required.
• Strong organization and attention to detail. Ability to manage several priorities.
• Ability to utilize Google suite including mail, sheets, docs, slides, chat, etc.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

This position is located on site at Alumni Center 200 Fletcher St Ann Arbor, MI 48109

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.