UUE Student Operations Team (student, TEMP)

University Of Michigan; Dearborn (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

The University of Michigan is seeking UM‑Dearborn students for the UUE Student Operations Team (TEMP). This on‑site hourly position supports campus events with room set‑ups, AV setup, and guest service. Work 10–15 hours weekly across a flexible schedule, ideally across two semesters.

Prior work‑study is preferred but not required. Responsibilities include opening/closing rooms, setting up for events, assisting with AV equipment, and maintaining a safe, organized workspace while upholding

Qualifications

• Current degree‑seeking student enrolled at UM‑Dearborn, part‑time status preferred.
• Minimum GPA 2.5 and no disqualifying offenses.
• Able to lift/move 50 lbs repeatedly and perform physical tasks.
• Strong customer service, communication, and organizational skills.
• Willing to work a flexible schedule including days, nights and weekends.

Responsibilities

• Open/close meeting rooms and event spaces on campus.
• Set up/tear down events, including furniture and AV equipment.
• Monitor spaces with student building managers and support events.
• Provide professional, courteous service to guests and campus colleagues.
• Attend staff meetings and maintain event notes for operations.

Skills

Customer service

Communication

Time management

Teamwork

Problem solving

Organization

Decision making

Independent work

Lift heavy objects

Education

UM-Dearborn student

Tools

Google Workspace

Gmail

Forms

Docs

Sheets

Chat

Job description

UUE Student Operations Team (student, TEMP)

This position is eligible for work-study, but a work-study award is not required. Applicants should note in their cover letter if they are eligible for work-study as part of their financial aid package. Verification will be done before hiring.

Responsibilities*

This is an hourly position for current UM-Dearborn STUDENTS (work-study preferred). Undergraduate and graduate students are encouraged to apply. As a part of the University Unions & Events (UUE) team, the Student Operations Team serves as building leaders by offering excellent front-line customer service and behind-the-scenes support to many campus events. By providing accurate and attractive room set-ups, tear-downs and functioning A/V equipment in UUE and campus facilities, this team ensures successful events and meetings on campus. The UUE Student Operations Team helps to ensure positive experiences and a sense of community throughout the University of Michigan-Dearborn. Ops Team members are also responsible for providing many other services throughout the buildings, some of which are listed below. We are looking for student leaders who are interested in developing a student and guest-focused community at UM-Dearborn. The University Unions & Events team presents a unique opportunity for students to serve in a student management capacity in the buildings and on campus, and we are seeking applications from students who can contribute successfully and positively to our community.

Responsibilities

• Open/close meeting rooms & event spaces in the Renick University Center, Fairlane Center, and other academic buildings on the UM-Dearborn campus.


• Perform room set-ups and take-downs for events and programs, including tables, chairs, linens, and other furnishings (repeated heavy lifting required).


• Help monitor Renick University Center cooperatively with the Student Building Manager (student supervisors).


• Set-up and troubleshoot audio-visual equipment (projectors, laptops, sound systems, microphones, speakers, etc). Specific training will be provided.


• Represent the University of Michigan-Dearborn professionally and courteously, providing a positive experience throughout the University of Michigan-Dearborn.


• Respond quickly and appropriately to guest requests, complaints, inquiries, and needs arising in campus facilities and during events.


• Attend scheduled staff or other assigned meetings.


• Maintain pertinent notes on event setups, AV, and building situations to relay to building managers and/professional staff


• Maintain a safe, clean, and organized work environment.


• Ensure guest, customer, staff, and building safety, security, and cleanliness. Assist with building evacuations, as needed.


• Act in accordance with and enforce all University and department policies and procedures.


• Other duties as assigned by supervisor and the UUE Building Managers.

Required Qualifications*

• Current degree‑seeking student enrolled at UM‑Dearborn, enrolled at least part‑time


• Minimum cumulative GPA of 2.5 and must maintain GPA during employment.


• Lack of judicial or honors offenses.


• Able to communicate efficiently and succinctly through a variety of platforms and stay on top of communications received from supervisors and professional staff


• Familiar with the Google suite of programs, including Gmail, Forms, Docs, She ets, Chat, and others as needed


• Possess good organizational skills, initiative, attention to detail, and a positive attitude.


• Desire to assist others and provide excellent customer service as an individual and as part of a team.


• Able to demonstrate professional etiquette in all interactions.


• Able to make sound decisions and work independently at times.


• Able to lift/move 50 lbs. or more repeatedly.


• Able to work a flexible schedule. Available shifts vary: days, nights, weekends.


• Able to work for an entire semester; prefer commitment of at least two semesters.

Must be available to work 10-15 hours per week for at least one full semester; preference for candidates who can work at least two consecutive semesters.

How You'll Grow

• You will learn how to use your personal strengths, knowledge, and talents to benefit your group work environment.


• You will learn how to take initiative on projects to gain skills and grow professionally.


• You will learn how to prioritize tasks, accomplish work by a deadline, and manage your time while on task.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Due to the nature of the work, this position is 100% onsite.

Additional Information

Work‑study (financial aid award) students are preferred, but work‑study is not required. Applicants should note in their cover letter if they are eligible for work‑study as part of their financial aid package. Verification will be done before hiring.

Must be able to work at least 10-15 hours a week, with a consistent schedule during the academic year.

Position requires repeated physical movement of self, furniture, and equipment in a fast‑paced environment.

We are hiring multiple students for this position, depending on students' availability and scheduling.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.