Facilities Administrator I

Altaone-Federal-Credit-Union; Ridgecrest (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

AltaOne Federal Credit Union in Ridgecrest, California, is seeking a Facilities Support Specialist to help run day-to-day operations of the Facilities Department. You will oversee mail operations, maintain supplies, prepare reports, and coordinate with vendors to ensure clean and efficient workplaces.

The role requires 2–5 years of related experience and a high school diploma or GED, with strong interpersonal and communication skills to interact with staff, vendors, and management.

Qualifications

• Two to five years of similar or related experience.
• High school diploma or GED is required.
• Strong interpersonal and communication skills.

Responsibilities

• Oversees the processing of incoming and outgoing mail and packages and associated records.
• Collect incoming mail from the post office when necessary.
• Manage external vendors for janitorial services, landscaping, security services, and other facilities related contractors.
• Monitor and report on vendor performance to ensure service level agreements are met and resolve issues promptly.
• Provide support in preparing documents, reports, and presentations when needed.
• Maintain accurate records of maintenance requests, completed repairs, and inspections.
• Track status of ongoing work or projects and communicate progress to Facilities Supervisor.
• Assist in planning for and setting up meetings, trainings, or events, and ensure proper equipment is in place.
• Answer and direct calls, emails, and other correspondence to the proper departments and individuals.
• Assist in planning for and setting up for meetings, trainings, or events, and ensure the proper equipment is in place.

Skills

Communication

Diplomacy

Vendor management

Documentation

Office equipment operation

Education

High School Diploma or GED

Tools

Copiers & Fax

Computers & MS Office

Printers

Job description

RoleIn support of AltaOne Federal Credit Union’s Vision, Mission, Values and Culture, the Facilities Support Specialist is responsible supporting the day to day activities for the Facilities Department. This includes overseeing all mail and package operations, maintaining office supplies, preparing documents and reports, and managing our vendors. The Facilities Support Specialist is also responsible for directing incoming communications, scheduling and preparing meetings, and ensuring smooth operations of the department.Major Duties and ResponsibilitiesOversees the processing of incoming and outgoing mail, packages, and associated records.Collect incoming mail from the post office when necessary.Maintain dual custody with mail items when necessary.Support in managing external vendors for janitorial services, landscaping, security services, and other facilities related contractors.Monitor and report on vendor performance to ensure they’re meeting service level agreements and resolve any issues promptly.Provide support in preparing documents, reports, and presentations when needed.Maintain accurate records of maintenance requests, completed repairs, and inspections. Track status of ongoing work or projects and communicate progress to Facilities Supervisor.Manage and track the materials and supplies required for facilities maintenance, ensuring timely restocking.Answer and direct calls, emails, and other correspondence to the proper departments and individuals.Assist in planning for and setting up for meetings, trainings, or events, and ensure the proper equipment is in place.Perform other duties as assigned.Knowledge and SkillsExperienceTwo to Five years of similar or related experience, including time spent in preparatory positions.Education/Certifications/LicensesA high school degree or GED is required.Interpersonal SkillsA significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.ADA RequirementsPhysical RequirementsIs able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.Working ConditionsMust be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.Mental and/or Emotional RequirementsMust be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.