Facilities Administrator I (10187)

Altaone Federal Credit Union; Ridgecrest (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

Altaone Federal Credit Union in Ridgecrest, CA seeks a Facilities Support role to manage mail operations and support facilities needs. The role is full-time, with responsibilities including coordinating vendors, maintaining records, and ensuring event logistics. You will handle calls and correspondence and assist with meetings and reports.

The ideal candidate has 2–5 years in related roles, a high school diploma or GED, and strong interpersonal skills with discretion in confidential matters.

Qualifications

• 2–5 years of related experience in facilities or mail handling.
• High school diploma or GED required.
• Strong interpersonal skills and discretion with confidential information.

Responsibilities

• Oversees processing of incoming and outgoing mail and related records.
• Liaises with external vendors for janitorial, landscaping, security, and other facilities services.
• Monitors vendor performance and resolves SLA issues.
• Prepares documents, reports, and presentations as needed.
• Maintains accurate records of maintenance requests and project status.
• Answers calls, emails, and directs to proper departments.
• Assists in meetings or events setup and ensures equipment is ready.

Skills

Two to Five years of experience

Education

High school diploma or GED

Job description

Job Details

Job Location: Ridgecrest Corporate Back Office - Ridgecrest, CA 93555

Position Type: Full Time

Salary Range: $23.22 - $34.11 Hourly

Job Category: Banking

Role

Major Duties and Responsibilities

• Oversees the processing of incoming and outgoing mail, packages, and associated records.
• Collect incoming mail from the post office when necessary.
• Maintain dual custody with mail items when necessary.
• Support in managing external vendors for janitorial services, landscaping, security services, and other facilities related contractors.
• Monitor and report on vendor performance to ensure they’re meeting service level agreements and resolve any issues promptly.
• Provide support in preparing documents, reports, and presentations when needed.
• Maintain accurate records of maintenance requests, completed repairs, and inspections. Track status of ongoing work or projects and communicate progress to Facilities Supervisor.
• Manage and track the materials and supplies required for facilities maintenance, ensuring timely restocking.
• Answer and direct calls, emails, and other correspondence to the proper departments and individuals.
• Assist in planning for and setting up for meetings, trainings, or events, and ensure the proper equipment is in place.
• Perform other duties as assigned.

Qualifications

Knowledge and Skills

• Two to Five years of similar or related experience, including time spent in preparatory positions.

Education/Certifications/Licenses

• A high school degree or GED is required.

Interpersonal Skills

• A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

ADA Requirements

Physical Requirements

• Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation.
• Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
• Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
• Must be able to work extended hours or travel off site whenever required or requested by management.
• Must be capable of regular, reliable and timely attendance.

Working Conditions

• Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

• Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
• Must be able to read and carry out various written instructions and follow oral instructions.
• Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics.
• Must be able to speak clearly and deliver information in a logical and understandable sequence.
• Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
• Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
• Must be able to effectively handle multiple, simultaneous, and changing priorities.
• Must be capable of exercising highest level of discretion on both internal and external confidential matters.