Facilities Support

Orange County's Credit Union; Santa Ana (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(k) with employer match

Vacation and sick days

Annual merit increases and bonus

Educational grants

Job summary

Orange County's Federal Credit Union is seeking a Facilities Associate to support daily facility operations across branches and the HQ. You will manage work orders, coordinate vendors and documentation, assist with maintenance programs, and help ensure a safe, professional environment for employees and members.

The ideal candidate is organized, dependable, and detail oriented, with strong communication skills.

Qualifications

• One or more years of experience in facilities support, office administration, workplace operations, or a related coordination role is preferred.
• Experience with work order systems, vendor management, records management, or SharePoint is ideal.
• Proficiency with Microsoft Office applications.
• Vision sufficient to read instructions, procedures, source documents, reports, files, and information on video display terminals.
• Ability to communicate clearly in person and over the phone.

Responsibilities

• Serving as the first point of contact for facilities requests from branches and headquarters.
• Managing and tracking work orders from submission through completion.
• Coordinating vendor documentation, including contracts, licenses, insurance certificates, and renewal tracking.
• Supporting preventive maintenance programs, branch inspections, and compliance documentation.
• Compiling department KPI data and supporting monthly and quarterly reporting.
• Coordinating vendor visits and ensuring effective communication with branch leaders.
• Monitoring facility supply inventories and submitting replenishment requests.
• Supporting invoice verification and processing workflows.
• Participating in branch inspections, facility walkthroughs, and site visits.
• Helping maintain clean, organized, and efficient common and storage areas.

Skills

Organized

Dependable

Detail oriented

Customer service

Communication skills

Time management

Tech-savvy

Tools

Microsoft Office

SharePoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Facilities Support

3 days ago Requisition ID: 2753

Salary Range: $20.00 To $23.00 Hourly

Ready to Build Something Better and Help Keep Our Organization Running at Its Best?

Are you highly organized, detail-oriented, and passionate about creating exceptional workplace experiences? Orange County's Federal Credit Union (OCFCU) is looking for a Facilities Associate to join our Facilities & Security team. In this pivotal role, you'll help support the daily operations of our 11 branch and headquarters locations, ensuring facilities requests are handled efficiently, vendors stay compliant, records remain organized, and our locations continue to provide a safe, professional environment for both employees and members.

This is an exciting opportunity for someone who enjoys coordinating projects, solving problems, building relationships, and helping drive a facilities team from a reactive approach to a proactive, best-in-class operation.

At Orange County’s Federal Credit Union (OCFCU), banking is personal—always has been. For more than 85 years, we’ve helped our members reach life’s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we’re proud of where we’ve come from—and excited about where we’re going next.

Our people-first philosophy isn’t just a tagline. It’s why we’ve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We’re also honored with workplace satisfaction—driven directly by employee voices. When you join OCFCU, you’re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.

What You'll Do

As our Facilities Associate, you'll play a key role in supporting the department's day-to-day success by:

• Serving as the first point of contact for facilities requests from branches and headquarters. Follow this link to view our branch locations .
• Managing and tracking work orders from submission through completion
• Coordinating vendor documentation, including contracts, licenses, insurance certificates, and renewal tracking
• Supporting preventive maintenance programs, branch inspections, and compliance documentation
• Compiling department KPI data and supporting monthly and quarterly reporting
• Coordinating vendor visits and ensuring effective communication with branch leaders
• Monitoring facility supply inventories and submitting replenishment requests
• Supporting invoice verification and processing workflows
• Participating in branch inspections, facility walkthroughs, and site visits
• Helping maintain clean, organized, and efficient common and storage areas

What Makes You a Great Fit

• Organized, dependable, and highly detail oriented. Self-motivated, proactive, and eager to learn
• Customer service focused with a positive, solutions-oriented mindset
• Comfortable juggling multiple priorities while meeting deadlines
• A strong communicator, both verbally and in writing
• Tech-savvy and comfortable using Microsoft Office, SharePoint, and online systems

Qualifications

• One or more years of experience in facilities support, office administration, workplace operations, or a related coordination role is preferred
• Experience working with work order systems, vendor management, records management, or SharePoint is ideal
• Proficiency with Microsoft Office applications
• Vision sufficient to read instructions, procedures, source documents, reports, files, and information on video display terminals.
• Ability to speak and hear to give and receive instructions and information to others in person and over the telephone.
• Manual dexterity to write and operate a variety of office equipment, including a personal computer.
• Body mobility to move to and from different work areas to access materials to perform the essential functions.
• Ability to bend and stoop to reach files/shelves including the strength to lift and carry materials up to 50 pounds, also to pull and push open file cabinet drawers. Ability to sit or stand for prolonged periods of time.
• Ability to work a flexible schedule; this may include evenings, early morning, and weekends at times.
• Valid California driver’s license, personal auto insurance, and a clean driving record required; this role regularly travels between OCFCU branch and HQ locations.

Why Join Us?

If you're looking for an opportunity where you can make a difference, grow your skills, and help create exceptional workplace environments, we'd love to hear from you.

• We believe great talent deserves fair, transparent pay—and room to grow. Hourly pay is based on experience, internal equity, and level: Facilities Associate is$20.00 - $23.00 per hour.
• Award‑winning workplace culture.
• A team that supports each other and celebrates wins.
• Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.
• Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.
• Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
• Recognition & Growth: Annual merit increases, annual discretionary bonus, as well as educational grants up to $1,000 per year.

Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.