Facilitator - The Polo Room Palm Beach

The Polo Room Palm Beach; Florida; On-site; USD 23,000 - 32,000; Full time

Job summary

The Polo Room Palm Beach in Florida is seeking a dedicated Facilitator to join the front-of-house team. You will help ensure a polished dining environment, oversee service stations, manage essential supplies, and assist with indoor and outdoor setup to deliver a seamless guest experience.

Ideal candidates bring hospitality experience, strong attention to detail, and the ability to multitask in a fast-paced setting. This in-person role supports servers and operations throughout service hours.

Qualifications

• Prior hospitality or fine-dining experience preferred but not required.
• Strong attention to detail to maintain high cleanliness and organization.
• Ability to multitask in a fast-paced, service-driven environment.
• Positive attitude, teamwork-oriented, and reliable.
• Ability to stand for extended periods and lift moderate weights.

Responsibilities

• Prepare the dining room for service with cleanliness, table setup, and an organized floor plan.
• Set up and maintain all service stations, stocked with linens, silverware, glassware, and service tools.
• Assist with outdoor dining areas and ensure furniture and equipment are clean and ready.
• Monitor and replenish restaurant supplies throughout the shift: glassware, silverware, linens, beverages, station materials.
• Maintain storage areas and assist in receiving and stocking linen and service goods.
• Complete inventory checklists and communicate needs to management.
• Check service stations regularly to ensure stocked and organized.
• Assist with polishing and preparing glassware and silverware as needed.
• Support servers by ensuring tools and materials are available and in good condition.
• Maintain cleanliness in work areas, service stations, and the dining room.
• Conduct restroom checks and notify management if cleaning is needed.
• Help clean and reset outdoor spaces and equipment at the end of service.
• Restock, clean, and reorganize service stations and tools at shift end.
• Assist with end-of-day cleaning tasks and closing checklists; relay supply needs to the MOD.
• Participate in weekly deep-cleaning tasks for various service stations and storage areas.

Skills

Hospitality experience

Attention to detail

Teamwork

Multitasking

Stamina for long shifts

Job description

Pay: $20.00 per hour

Job Description – Facilitator

Position Overview

The Facilitator supports the front-of-house team by ensuring the restaurant is fully prepared, organized, and maintained to the highest luxury service standards. This role focuses on creating a polished dining environment, overseeing service stations, managing essential supplies, and assisting with both indoor and outdoor setup. The Facilitator plays a key operational role in delivering a seamless guest experience.

Key Responsibilities

Restaurant Setup & Organization

• Prepare the dining room for service by ensuring cleanliness, proper table setup, and a well-organized floor plan.
• Set up and maintain all service stations, ensuring they are fully stocked with necessary supplies such as linens, silverware, glassware, and service tools.
• Assist with arranging outdoor dining areas and ensuring all furniture and equipment are clean and ready for use.

Stocking & Inventory Support

• Monitor and replenish restaurant supplies throughout the shift, including glassware, silverware, linens, beverages, and station materials.
• Maintain proper organization of storage areas and assist in receiving and stocking linen and service goods.
• Complete inventory-related checklists and communicate needs to management.

Operational Support During Service

• Check service stations regularly to ensure they remain stocked and organized.
• Assist with polishing and preparing glassware and silverware as needed.
• Support servers and assistants by ensuring all operational tools and materials are available and in excellent condition.

Cleanliness & Maintenance

• Maintain cleanliness and organization in work areas, service stations, and the dining room throughout the shift.
• Conduct regular restroom checks to ensure they meet cleanliness standards and notify management when assistance is needed.
• Help clean and reset outdoor spaces and equipment at the end of service.

Closing Procedures

• Restock, clean, and reorganize service stations and tools at the end of each shift.
• Assist with end-of-day cleaning tasks to ensure the restaurant is prepared for the next service.
• Complete required closing checklists and communicate supply needs to the MOD.

Weekly Deep-Cleaning Tasks

• Participate in scheduled weekly cleaning and organization projects for various service stations and storage areas.

Qualifications

• Previous hospitality or fine-dining experience preferred but not required.
• Strong attention to detail and the ability to maintain high standards of cleanliness and organization.
• Ability to multitask and support a fast-paced, service-driven environment.
• Positive attitude, teamwork-oriented, and reliable.
• Capable of standing for extended periods and lifting moderate weights.

Work Location: In person