F&I Trainer

CNA National Warranty Corp; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

CNAN is seeking an F&I Trainer to empower sales teams, agents, and dealership partners in finance and insurance excellence. The role supports product sales, consistent execution, and regulatory compliance across the distribution network. Texas, Kansas, or Tennessee-based candidates are preferred.

Deliver hands-on training in person, virtually, and via web sessions, and develop ACE programs to reinforce standardized processes and materials. Strong presentation and planning skills are essential.

Qualifications

• Bachelor’s degree or equivalent work experience in Business Administration, Sales & Marketing, or related field.
• At least 2 years of F&I sales experience in auto dealerships.
• At least 3 years in progressive sales training roles within vehicle service contracts.
• At least 2 years of platform sales training experience.
• Strong knowledge of F&I principles, dealership operations, and regulations.
• Experience designing, delivering, and evaluating training with strong communication.
• Ability to plan 1–2 years ahead and manage multiple priorities.

Responsibilities

• Deliver in-person, virtual, and web-based F&I training sessions.
• Develop and deliver ACE training materials and processes.
• Support dealership assessment and training to grow F&I performance.
• Train teams on income development techniques and translate learning to practice.
• Measure training effectiveness and align with business goals.
• Ensure training complies with relevant regulations and CNAN standards.
• Represent CNAN at industry events.

Skills

F&I sales

Training design

Presentation skills

Facilitation

Regulatory knowledge

Communication

Strategic planning

Education

Bachelor’s degree in Business Administration, Sales and Marketing, or related field

Tools

Word

PowerPoint

Excel

Job description

CNAN is seeking an F&I Trainer to help sales teams, agents, and dealership partners strengthen their finance and insurance (F&I) capabilities and improve dealership performance. If you bring hands-on dealership experience and a talent for turning knowledge into practical, engaging training, this role offers the opportunity to make an impact across our distribution network. Reporting to the Vice President, National Distribution, you’ll deliver and reinforce training that supports product sales, consistent execution, and compliance.

We're especially interested in candidates based in Texas, Kansas, or Tennessee.

What You’ll Do

• Deliver practical F&I income development training through in-person, virtual, and web-based sessions, including train-the-trainer workshops.
• Help develop and deliver ACE training, reinforcing consistent use of training programs, processes, and materials.
• Support sales team members and agents in dealership assessment and training activities that strengthen F&I performance and grow sales of CNAN products.
• Train sales teams on effective income development techniques and help translate learning into dealership practices.
• Measure and report on customer-facing training activities, using ongoing analysis to evaluate effectiveness and alignment with business goals.
• Ensure training aligns with relevant regulations, industry standards, and CNAN’s compliance expectations.
• Represent CNAN at industry functions, in person or through other channels.

What You'll Bring

• A bachelor’s degree in Business Administration, Sales and Marketing, or a related field, or equivalent work experience.
• At least two years of F&I sales experience in auto dealerships.
• At least three years of experience in progressive sales training positions within the vehicle service contract industry.
• At least two years of platform sales training experience.
• Strong knowledge of F&I principles, dealership operations, and relevant regulations and industry standards.
• Experience designing, delivering, and evaluating training, along with excellent communication, presentation, and facilitation skills.
• The ability to plan one to two years ahead, manage multiple priorities, and resolve problems at both strategic and operational levels.
• Experience developing and deploying sales and service systems, a strong customer focus, and proficiency in Word, PowerPoint, and Excel.